Acronis 2020 Does not Access Backup Disk

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Posts: 4
Comments: 3

I posted this topic last night and received  an emailed comment this  morning with a pointer to it:

You can view the comment at the following url: https://forum.acronis.com/comment/628514#comment-628514

This morning when I try to follow the link I get an error message "Page Not Found". And when I look at my account's "Created Topics" it's no longer listed there. Someone deleted my topic!! Will someone who manages this site tell me what's going on??

So I am copying my offline copy of my topic and posting it here again:

I had this in another thread [Acronis 2020 Says Backup Disk "Not there""] but someone marked it "SOLVED" when it very much was NOT solved. And I can't post anything to it.

Trying to run a differential backup that  has run many times before, Acronis 2020 says the backup disk isn't there. I can see and display the contents of the disk in Windows Explorer. I can also select "Open Location" in the dropdown for that backup and Acronis displays the backup's contents. But when I try to do the differential backup Acronis shows a red X on the Backup screen connection display and therefore fails.

This Issue is NOT solved. This keeps happening. I did not unplug/re-plug USB disk, as someone suggested as the cause of the problem. There likely  is also a Windows bug here, as someone also suggested - but there is most definitely a big Acronis bug. After a week of shutting down and starting the computer after this failure, Acronis still says the disk isn't there and can't be accessed, while Windows says it's attached and displays all of the folders/files on it. So in addition to it not seeing the disk to begin with, Acronis remembers it had a failure with that disk and just has it "marked" somewhere that it is still not there. I've had to dedicate a different, second USB disk to run backups.

 

Tue, 12/12/2023 - 16:12
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Posts: 111
Comments: 29781
mvp

Your original topic is still shown in the forum listing: Acronis 2020 Says Backup Disk "Not there""

It is possible that something about the 'missing' backup disk has changed, i.e. a disk signature or volume identifier, so reselecting it in the Acronis GUI for your backup task may resolve that unless you have changed the task already to use the different, second USB disk.  If so, then you could use the option to 'Add existing backup' from the original backup disk to select the existing backups on that disk but that could also cause further confusion if keeping the second disk as well.

As far as any bugs in Acronis True Image (any version), then you are out of luck and out of support as all such products / versions are long out of their published support life cycle and Acronis will only fix issues that can be reproduced from the new flagship Acronis Cyber Protect Home Office product subscription product.

Tue, 12/12/2023 - 16:34
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 2
Comments: 1727

Hello!

If the issue is not resolved, please refrain from creating new threads to report the exact same situation, as this can lead to misunderstandings. It is advised to follow up on the original thread at: https://forum.acronis.com/forum/acronis-true-image-2020-forum/acronis-2020-says-backup-disk-not-there

Best regards.

Wed, 12/13/2023 - 08:25
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 4
Comments: 3

Before complaining about my opening a new thread on the same problem, I suggest you actually read what I wrote:

1) "I had this in another thread [Acronis 2020 Says Backup Disk "Not there""] but someone marked it "SOLVED" when it very much was NOT solved. And I can't post anything to it."

2) Because of being blocked from adding anything to that first "solved" thread, I opened a new thread to which someone replied and for which I received email notification: "You can view the comment at the following url: https://forum.acronis.com/comment/628514#comment-628514"

But when I went  to read that comment, I could not because the whole thread had been deleted.

I suggest the "problems" with this forum - someone marking my thread "solved" without my concurrence and then someone deleting my replacement thread - be addressed.

Thu, 12/14/2023 - 01:39