2018 Perpetual + Windows 11
I have a perpetual ATI-2018 license for 3 users. A couple of weeks ago I purchased a new Dell XPS with Windows 11. Since then my backups have been working fine and I've also been able to restore files and folders during my testing. BUT, when I booted to my Rescue CD to test a full restore (everything but the last click), ATI was unable to find my TIB file which was on an external high speed USB drive. I then did the following:
- Created a new CD Rescue disk and booted to it.
- Created a USB Rescue disk and booted to it (I liked the fast boot).
- Copied a 70GB TIB file to my D:\ hard drive and booted to the USB Rescue disk.
In all situations ATI was unable to find my backup TIB file. Is there something wrong with my setup or is there a compatibility problem with Windows 11?
Thanks, Bill


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Hello,
In fact, Acronis True Image 2018 doesn't support Windows 11; it was released years before Windows 11.
Have you tried checking in Windows Explorer to see if those files are stored? Can you open the backup file?
Have you attempted to validate the backup file using the following link: https://www.acronis.com/en-us/support/documentation/ATI2018/index.html#38839.html?
Also, please note that it would be better to create a WinPE bootable media and try adding the drivers manually (you can obtain them from the producer):
- https://www.acronis.com/en-us/support/documentation/ATI2018/index.html#26974.html
- https://kb.acronis.com/content/60131
Best regards.
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Clarification: ATI 2018 does not officially support Windows 11, but many users have been able to use it with Windows 11.
Another possibility is that the new computer uses Intel VMD - see discussion here.
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