Specify Location For Volume x
Hello,
I've been using Acronis TI for the past few months with no issues. however recently TI failed to perform the scheduled backup, prompting a dialog box with this message - "Specify Location For Volume x" where x is the volume number - 2 in my case. The box has 3 options: Browse, Retry & Cancel
I have tried all 3 buttons but to no success. I ran detailed check on the target disk (External USB) and there were no errors. I ran a check on the memory as well and that returned no errors either.
Basically, I am unable to get this dialog box to close and therefore I am unable to do anything with the software.
I am running W7 x64 on the said computer.
Any help will be greatly appreciated.
Thanks,
Eyal

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Hello,
GroverH, thanks for your help.
Eyal, let me assist you.
I may recommend you to Validate your backups to make sure they're not corrupted: click Recovery on the sidebar, select the archive to validate and click Validate on the toolbar.
Id you still getting this message, I recommend you to follow Grover's advice and create a new scheduled task.
Moreover, I may suggest you to update Acronis Scheduler module as described at this KB article.
If the issue still persists, please collect AcronisInfo and submit a support request with the gathered information.
Please reply to this thread if you have any questions.
Thank you.
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Ilya,
The problem is that I am unable to do anything in the application because I cannot close the popup that says "Please specify locatio...."
Any help would be greatly appreciated.
Thanks,
Eyal
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aghatch1@yahoo.com wrote:Have you tried creating a new task and start over with an empty target storage folder?
Problem is that I can't access anything in the ATI because the pop up with the "Please specify location..." message wouldn't go away no matter which button I click on.
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Hello Eyal,
Thank you for finding time to leave a comment, and report about the issue, I will be glad to assist you.
There can be several issues for the problem. Could you please follow the instructions in Ilya's comment, and in case the issue remains, collect AcronisInfo and submit a support request with the gathered information.
Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!
Thank you.
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