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Error Message Can't Install TrueImage2010_s_en.exe

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I've purchased a number of copies of Acronis True Image Home since it first became available.

I bought a copy of Acronis True Image Home 2010 online in September, 2009.

The computer that I had it installed on crashed and corrupted the drives.

I tried to install the down loaded file TrueImage2010_s_en.exe on a new system and I get this error message:

"The TRUEIMAGE2010_S_EN.EXE file is linked to missing KERNEL32.DLL:SetFileShortNameW."

What's happening?

Alternatively, can I purchase and download a fresh copy of True Image Home 2010.

I'm running XP and have no plans to upgrade to Vista of Win7 so I don't want all the bells and whistles features of the latest version 11.

Regards, Chas.

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If you have or do register your 2010 serial number, you can return to your registration page and download the current and most recent build of 2010 without further purchase.

This error may occur if you try to install on windows 2000. However as you system is XP, the reason it behave in this way might be consequences of the crash. What date/version does your windows\system32\kernel32.dll have?