Failure of Acronis true image home 2011 build 6696 to utilize USB 3.0 capabilities
I recently bought a 3 TB Goflex desktop HDD from seagate and added the PCI card also from seagate to upgrade my motherboard to USB 3.0 . Windows recognises my USB drive to 3.0 speeds, I am getting blazing speeds when I am transferring 1 GB movie files etc, but your software does not backup at USB 3.0 speeds when I backup the drive through the USB 3.0 port , neither in windows , nor when I use the recovery disc and load it at startup. It backups at speeds of USB 2.0.
Pl help .
Regards Dr Alok Modi MD


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Hello Alok and and Pat,
Thank you for posting and thank you for helping Pat.
Alok, I will do my best to assist you.
We can definitely get this issue resolved. I would really appreciate if you could get in touch with our Support team and let them know of this problem. We will investigate it and get it fixed.
If you need additional help please let me know.
Thank you.
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