ERROR 0x00090060 after backup start to NAS

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Hello,
the topic says what I experienced after intallation of the trial version of True Image Home 2011 build 6696.

I configured the backup, choosing HD as source on my PC (WinXP SP3, 2,2GHz, 2GB RAM - Lenovo 9702 7VG), the NAS is an IOMEGA HomeNetworkHarddrive 320 connected via LAN 10/100 and than I started with backup now.

Just after I received the error message saying time out. After choosing ingnore it seems to run nomally. Automatic backup is not possible due to the error described.

Sorry for my english, I am not a native speaker.

Regards
LarsLarsen

Mon, 04/18/2011 - 18:19
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello larslarsen,

Welcome to our Forum, we're glad to greet you here! I understand your concern, and will be glad to assist you.

Thank you for the information provided. Unfortunately it still doesn't point onto the exact issue cause, and we will need additional diagnostic data.

  1. Acronis Info
  2. Process Monitor

After you've collected the investigation information, please submit a case with the data attached, and let us know it's number.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Tue, 04/19/2011 - 13:46
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thank you, but problem solved in between. I was related to slow network response due to some protocol issues.

Regards LarsLarsen

Fri, 05/13/2011 - 08:00