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Why do acronis support do not bother to answer some posts.

This is a support forum, and i have noticed quite a few unanswered posts that have not been replyed to for days/weeks.

surly it would be nice just to give a quick reply to say either we cannot answer your question or just to provide a little more information.

0 Users found this helpful

This is user contributed website so I guess it depends if other people reply to your questions.