Why do I get the pink "Backup is Corrupted" message and then the backup is completed normally?

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I get a disconcerting pink message (see screenshot attached) that says the Backup is Corrupted. Then Home 2011 proceeds to complete the backup and the pink changes to the green message "Backup has successfully completed." I have the latest update. Does everyone see this message? There has to be something fishy as I don't believe the backup is corrupted.

thanks,

Stan

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Mon, 05/16/2011 - 03:33
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Are you using the latest build of TI 2011 (6696)?

Does the log report anything odd? Any errors?

Mon, 05/16/2011 - 15:51
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp

Stanford,

Just ignore the pink or green banners in the UI. They are out of sync. That is an ATI bug. Just like MudCrab suggested, the truth is in the log.

Mon, 05/16/2011 - 16:28
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 5

THanks. I am using the latest build. The problem is more than the pink and green as sometimes it seems to take forever and no horizontal bar is appearing, and the line is pink (corrupted message). I have canceled the backup and restarted and the restart then works fairly promptly, and, on completion, the banner is green (finally). However, when I then looked at the log, there was no hint of an error, and I wonder if I had just waited a little longer, then something good might have happened. I have let the thing run for a couple of hours, no green horizontal bar appears, the pink banner shows, and a cancel and rerun, gets the process moving again. This sometimes creates an extra backup, so that is irritating as it fills the HD unnecessarily.

I see trouble every time the program wants to do a backup (I schedule it for once a week). It is hardly something that runs itself as I cannot trust it to be error free. This version is better from previous versions in that the setup is a bit clearer, but Acronis still has not made this a pleasurable and carefree experience, in my view.

Wed, 05/18/2011 - 16:30
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 87
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mvp

With ATI 2011, if you launch the main UI from the system tray icon right after a backup has started, ATI is telling you that it is calculating the remaining time, and you will not see the green bar, but it is backing up.
If you cancel and restart from the main UI, then it is normal.

Thu, 05/19/2011 - 06:14
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 5

Hmm. I launch via the scheduler once a week. Normally, I see an icon with a nice streaming superimposed, and I know all is working. That did not happen the last time the scheduler triggered the program and, as you say, the pink banner showed indicating a corrupted backup and no green bar was proceeding to run. This is the state that seemed to go on for hours, although the log did not reveal an error. That is when I canceled the backup and started it manually. The green bar started to fill, the banner remained pink, but the job did complete and the pink banner changed to green and indicated a successful backup.

I would call this a bug and something that Acronis needs to fix. It is disconcerting and takes me out of the comfort zone. Certainly, it should not show the user a pink banner indicating the backup was corrupted, when it was the same backup that was completed the previous time and was indicated by the program to be good.

If you are an Acronis engineer, please pass this on. If you are a helpful civilian, maybe you know how to pass it on to Acronis.

Thanks for you input.

Thu, 05/19/2011 - 13:28