Bootable Disk Crashed After Booting

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I'm having issues trying to boot using an Acronis Bootable disk, the Acronis Windows operating system would boot ok allowing 3 options to choose from:
- Acronis True Image Home (Full Version)
- Acronis System Report
- Windows
Choosing either "Acronis True Image Home (Full Version)" or "Acronis System Report" will take you to a splash screen, and then a blank screen - no mouse, and dead keyboard (no num and/or caps light).

Choosing "Windows" will boot Windows from drive C.

I made the bootable disk using "Acronis True Image Home Plus", and I also made the bootable disk using the download ISO image - same results using either disks.

My hardware is as follows:
Toshiba Satellite L300
Model PSLB0A-08C022
Memory 3GB
Intel Celeron CPU 2.00GHz
Vista Home Premium SP2 (32 bit)

Any suggestion welcome.

Cheers
Eddie

Wed, 05/18/2011 - 10:49
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Posts: 88
Comments: 4769

Hello Eddie,

Thank you very much for your post and welcome to our forum. I will do my best to assist you with this issue.

The fastest way to resolve this issue is to collect the following report without booting into GUI. Please check this article for details. Then, please contact our Support team directly for additional troubleshooting.

I apologize for any inconvenience and if you need additional help please let me know.

Thank you.

Wed, 05/18/2011 - 12:30
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Hi Anton,
Many thanks for your suggestion, have sent a report to the Support team, with more testing have found the boot disks are working on my desktop computer, so it seems there is an issue with my laptop.

Cheers
Eddie

Thu, 05/19/2011 - 01:30