Tried to change size C and D and now disk D with all my information is not formatted.
I have Acronis Disk Director 11 Home. My disk C was 100 GB, I decided to change it to 80 GB and add 20 GB to disk D. In the end of operations it is show me some problems and after reboot disk C is 80 GB, but disk D is not formatted. About 10 days ago I did same and no problems, but now problem.
I have all my personal files on disk D and now it is not available. How can I solve this problem?
Attached is file screenshot from Acronis Disk Director 11 Home.
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Hello Vlad,
Thank you for finding time to open the thread, I will do my best to help you.
It looks like some error occurred in the D: drive file system, and it lead to the file system corruption. Unfortunately there is no way our software could help you at the moment. The best solution here would be:
- Backup the corrupted partition in sector-by-sector mode with the help of Acronis True Image Home 2011 (demo version also can do the trick)
Backing up the drive will ensure us, that in case of the data retrieve failure we will be able to roll back to the current state - Use the third party software like GetDataBack to retrieve the data or fix the file system. You can also check the solutions specified here and here.
This should help to solve the problem.
I would really appreciate if you could kindly keep us posted, and let us know in case there's anything we can help you with.
Thank you
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I just purchased Disk Director Advanced for 600 bucks and had the same problem on the first system I tried to use it on. I am really disapointed. I really regret the purchase and this makes me look really bad to my boss who aproved the purchase. We used previous versions of disk director and it has worked great. I have also been very disapointed in our purchase of Acronis Advanced Edition 11.5 was OK. It's 10pm Im still at work because of Acronis crap is not working.
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Hello Don,
Thank you for your posting! I'm very sorry to know, that you've encountered issues with Acronis software. I've checked the status of your support tickets - they have been prioritized by the team manager. Please let me know, if any questions.
Thank you,
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