TI 11 corrupting Windows 7
True Image 11 Home has corrupted the bootmgr file on one of my Win7 computers causing a full recovery. And it generates a start-up repair on my other Win7 computer, luckily only needing a restore point.
This all happened when I would boot from the retail TI11 disc to either do an image restore or validate an image.
Also, when I tried to use the back-up image on my external HDD to restore the corrupted computer, after the full recovery was complete, the image would hang and not restore; only to corrupt the new recovery.
I look forward to your thoughts and solutions.
As I stated in my post it is True Image 11 Home. This version supports up to Vista. I used it for two reasons.
First, everything I have heard is Win7 is just Vista fixed. And, secondly, this version loaded on both of my Win7 machines, created the archive image and verified the archive while in windows. When I went to restore one of the archives, while booting from the Acronis disc, that is when my bootmgr file was corrupted.
I hope this clarifies the situation.
Thanks for any help.
Jim,
The reason I asked is that many users say they have ATI 11 when they have ATI 2011 and vice versa. Thank you for clarifying.
v11 is not supported on Win 7.
You can try to create the backup from the recovery disk and make sure you include the hidden partitions that you might have on your Win 7 installation: System Reserved, if it is there, contains the necessary boot folder and bootmgr files.
Pat,
Thanks for the thoughts; I'll give it a try.
Jim
What a mess with this programme ,i have window 7 pro on my computer ,a few weeks ago i had to reinstal window so i decided to use my back up in acronis secure zone ,in the middle of the process it freezed
So i decided to use an other back up i had on an external disc .Not only it did not reinstall,but it took all the partitions i had on my disc, but it also took the partition it was in.
From there i simply reinstall window from the boot disc.lacking experiment, i reinstall TIH only to find out that this programm has a bug so i uninstal it,surprise ,my access to window back up was gone,i retrieve it with restauration but TIH is still on my computer .i shut down the integration but no change,i am still stoked with a program that i can't unininstall without deleting a window function
I find it very sad that acronis has for answer ,your support period is expired ,it is not my fault if the program is bugged
If you have problem with the Windows backup, you can fix it. Check out this post:
Denis,
You didn't mention which version or build of True Image you are using. Are you sure that the freezing of your PC is not related to the reason you had to re-install Windows?
Freezing could be caused by either bad RAM chips (TIH really puts RAM through it's paces, so it will often fall over, even if other programs work happily) or a problem with the drive itself.
What bug are you referring to?
I am using Acronis True Image 2011 [fr] After installing it a message saying MBR error 3 begin to appear on a blue screen when opening window
i install disc director at the same time
mycomputer is brand new, has window 7 pro,6 go of ram memory,i doubt very much it could be related to the computer
i have the latest update from acronis
from the secure zone it freeze the PC ,but from the external drive it wiped out just about everything
When i reinstall it i tried to do a back up again it just wipe out the partition i was using again.
it is when i decide to uninstall it & use window instead but surprise ,no acess to to window back up anymore if acronis is uninstalled
all those things is what i call bugs
I don't know if this is related to the problem but IIRC if you have backups that don't include all the partitions on the disk and you elect to restore a whole disk, only the partitions you have in the archive will be present once the restore is done.
Back up in acronis secure was only c but it freezes in the middle of it when trying to restaure from the secure zone
the one on external drive included 2 others partitions ,when i tried to restaure from it ,everything was wipe out including the secure zone
In both cases restauration failed, i end up with no OS ON MY SYSTEM
i did not select the whole disk ,but the parts that were back up i just followed the instructions to restaure a back up
I might be wrong,but i always assumed that when you execute a restauration that it was the back up as it had been made that would be reinstaled in his original partition
and would not touch other partitions
Denis,
1. The MBR3 error, this can be caused by either deleting the Secure Zone manually or by activating the Acronis Start Up and Recovery Manager and then either removing the SZ via TIH and leaving the ASRM or by de-activating the ASRM while the SZ is still there. This MBR3 message is annoying but not fatal to your system, it can be solved by either running the Acronis restore MBT utility or by running the W7 fixmbr utility from a command prompt.
2. You are aware that using the SZ is OK so long as nothing happens to corrupt the drive? If the drive dies all your images die with it, if possible using a separate drive is the way to go for data imaging purposes.
3. If you made images of the partitions instead of/ as well as the whole disk, then you are correct you should be able to restore just that partition, however, it won't automatically go back where it was, if by mistake you have an F: partition and you point it to the C: this is where it will be retored to. It is very easy to make this error, as in the recovery environment the OS is Linux (whether you started in Windows the SZ or from bootable media) and disk partitions are allocated differently. I stronngly suggest that all partitions (including the C:\) are given meaningful labels as these never change no matter what OS you are using.
4. To my knowledge all imaging programs will wipe the partition or drive before recovering the image contents. This is not so for files and folders backup, where those files are automatically restored if possible to the same place on the hard drive unless you choose otherwise.
You are propably right about the MBR error 3 i remember removing it at least once
I have a few partitiona on my disk, if i back up my c drive into acronis secure zone and activate the recovery manager, if i have to restaure it using f 11 key does it just reinstall my system back in c drive, i have never seen any command to choose a location to restaure
Denis, you should be able to tell ATI what to restore. If you select only the C:\ partition, ATI will ask you where to put ("Select new destination", or something like that).
In the last 5 years i used restore 4 or 5 times ,i don't remember a command to choose a destination but it always restores in c.
ATI always reinstall the full back up automaticly unless you choose a specific file
at the time i had window xp
Denis,
Which version and build of True Image do you have?
Do you have the same problem if you use the rescue CD instead of the ASRM?
Good morning
Yes when i tried to reinstalled from the external drive i used the rescue cd,it wiped out just about everything,leaving me with a blank computer with no OS
Hi Denis,
I can fully support all of your statements. Even the newest build (6857) is just a mess filled up with minor and major bugs.
With one bug I can help you: Uninstalling ATIH 2011 is killing "Windows Backup and Recovery".
Unlike the ACRONIS procedure for uninstalling ATIH 2011 please (!!!) mark the "acronis integratioin into windows" as aktive (!!!).
Then go through the normal uninstall procedure and your "Windows Backup and Recovery" will be available again after uninstalling ATIH 2011.
If you once uninstalled with the inaktive integration you have lost your "Windows Backup and Recovery" and you need to recover the systen with a good restore point (also ATIH 2011 may be restored. In that case uninstall it with the above procedure.) or mess around with the registry (as Pat L says: http://forum.acronis.com/forum/14782 #36) in order to restore "Windows Backup and Recovery".
Most likely the developer said:
"If you do'nt love my Windows Integration (who the hell really needs it ?), I will kill your "Windows Backup and Recovery" when you uninstall my program."
Sometimes I really want to be inside one of that breed, just to see what it feels like.
jrace,
If you lose your Windows Backup, there is a simple registry fix on post 36 in this thread:
http://forum.acronis.com/forum/14782
Denis,
Is there a possibility you got confused by the fact that the drive letters when you use ATI on the CD are NOT the same as in Windows? This happens...
I doubt it very much,i had to use the tree to get at my back up,from there i just follow the instruction on the screen