Acronis TI 2011 Plus crashes with APPCRASH MSVCR80.dll
Hi
Im trying to run TI Home 2011 Plus and it crashes with the Error APPCRASH MSVCR80.dll Ver. 3053 running Vista business professional.
I have gone thru this forum and tried some of the tips to no avail. I have re-installed TI, reinstalled .NET 3.5 SP1, which is supposed to have this Version of msvcr80.dll and even tried different Versions of the DLL.
Any help would be great as I have spent more then enough time trying to get this the software to work.
Regards
Ralph
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Thanks for the tip but it unfortunately didnt help.
I also stoppped all unnecessary processes as well as stopping Windows Defender and my Virus software, Kapersky Anti-Virus, still didnt help.
On a side note, the TrueImageMonitor process is running without any problems. I've added the Windows error message in case that might help.
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: TrueImage.exe
Anwendungsversion: 14.0.0.5105
Anwendungszeitstempel: 4c6f8840
Fehlermodulname: MSVCR80.dll
Fehlermodulversion: 8.0.50727.3053
Fehlermodulzeitstempel: 4889d619
Ausnahmecode: 40000015
Ausnahmeoffset: 000046b4
Betriebsystemversion: 6.0.6000.2.0.0.256.6
Gebietsschema-ID: 1031
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Ralph,
I think the problem may be you have more than one version of MSVCR80 on your system or its registry entry is corrupted..
Did you make sure that you ran sfc /scannow with Administrator priviliges?
Have you tried reinstalling TI 2011? Just doing this might fix the problem.
Are your service packs and Windows updates up to date?
This Microsoft knowledge base article might be of help: http://support.microsoft.com/kb/961894
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Colin,
Ive done everything you listed and installed the MS hotfix. Now I get the same error message with the newer Version number (see below). I have spent way too much time trying to get this too work and have had enough. Thanks for everyone who helped.
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: TrueImage.exe
Anwendungsversion: 14.0.0.5105
Anwendungszeitstempel: 4c6f8840
Fehlermodulname: MSVCR80.dll
Fehlermodulversion: 8.0.50727.3079
Fehlermodulzeitstempel: 4889d619
Ausnahmecode: 40000015
Ausnahmeoffset: 000046b4
Betriebsystemversion: 6.0.6000.2.0.0.256.6
Gebietsschema-ID: 1031
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