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Acronis B&R 10 and NAS

Thread needs solution

We have the following setup
Acronis AMS Server : Server 2003
Remote Agent: Server1 and Server2 (Both 2003)
NAS
One vault each for each server. Pointed to a folder on the NAS

We are able to deploy and run the backup(on the vault) on Server01 from AMS and also local. We can't seem to deploy the backup on Server02 if we select the Vault. We can select a local drive/external USB drive.
The logs has messages:
- Failed to connect to storage node
- C:\program files\...mms.exe access is denied

Steps we have done:

-Change the Acronis Service credentials
- Un-installed and re-deployed the remote agent in the server02

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Hello su_support,

Thank you for posting and welcome to the forum. I will certainly help you with this issue.

Please check the solution from Yana, our Forum administrator and if it does not help please contact our Support team so that we can investigate and fix this problem.

If you need additional help please let me know.

Thank you.