Acronis Product Fails to Restore After Reboot

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Acronis Product Fails to Clone or Restore After Reboot. why is that so? i tried to disable my built in card reader but still it did not restore. please help

Sat, 12/05/2009 - 05:07
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What version and build of TI are you using?

Have you tried booting to the TI CD?

Have you tried a CD created from the ISO downloaded from your Acronis account (if available)?

In most cases, when a "Reboot Procedure" fails it's because the Linux drivers don't properly support or detect the hardware and it can't continue.

Sat, 12/05/2009 - 06:10
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I bet you are trying to boot from a SATA CD-ROM drive. I can't get the Recovery CD to boot from my SATA CD-ROM drive.

If you have an IDE CD-ROM drive which you can put into your computer, power down and unplug the computer, and then install your older IDE CD-ROM drive so that you can boot from it with the Acronis Recovery CD. Set the IDE CD-ROM's jumper to "slave" and attach it to one of the IDE ribbon cables in your computer (doesn't matter which IDE ribbon cable). Then plug in your computer and on boot go into BIOS and be sure that the BIOS is set to try booting from the CD-ROM first. If you aren't using any actual RAID hard disks, set RAID support in BIOS to disabled. Make sure that USB support for DOS is set to Enabled or All. Finally, make sure that Plug & Play OS is set to Disabled so that the BIOS will be forced to assign IRQs for all hardware. While you are in BIOS, put the Acronis Recovery CD into the IDE CD-ROM drive. Once you have set the above mentioned BIOS settings, save the settings and reboot. Most likely the Acronis Recovery CD will boot up just fine. Note that if you need to restore from/to a USB drive, make sure that it is hooked up to the computer before booting with the Acronis Recovery CD.

Sat, 12/05/2009 - 14:37
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I am restoring using my hard drive, the back up file is in my drive e and I want to restore my drive c. And btw how to restore using USB?

Mon, 12/07/2009 - 13:34
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j c wrote:
I am restoring using my hard drive, the back up file is in my drive e and I want to restore my drive c. And btw how to restore using USB?
j c wrote:
I am restoring using my hard drive, the back up file is in my drive e and I want to restore my drive c. And btw how to restore using USB?

Hi j c,

Well, you can let ATI in Windows do a full system restore, but you could run into issues if you have PCTools Spyware Doctor or other security software installed since ATI, Spyware Doctor and various other types of security software all use very low level disk access hooks. So, if you want to do a restore using ATI in Windows, first disable (not uninstall) your security programs. Programs which should be disabled are AV programs, anti-malware programs such as Spyware Doctor, and possibly some types of third party firewall programs. Most of these programs can be disabled simply by telling them (in their config panels) not to load on startup. If you are using a cable or DSL modem which doesn't have a built-in firewall or NAPT, it is a really good idea to unplug your computer's network cable before disabling your firewall program. Years ago, I got hacked within 5 minutes of disabling ZoneAlarm, so I learned my lesson about unplugging my computer's network cable before disabling my firewall program.

Okay, after rebooting so that these programs definitely are disabled, now you can launch ATI in order to do a full restore. With the above types of programs disabled, ATI shouldn't run into any issues when doing a full restore.

Alternatively, you could use the ATI Recovery CD to do a full system restore. This is the full restore method which I prefer to use since on several occasions it has been bulletproof for me. Yet the ATI Recovery CD method could also run into issues, but most of these issues can be easily avoided. First and foremost, if you have an IDE CDROM drive, use it with the Acronis Recovery CD rather than using the Recovery CD in a SATA CDROM drive. This seems to completely get around issues of the the Recovery CD not loading properly once it tries to load SATA drivers in order to access any SATA hard disks in your computer. This issue of using the Recovery CD in a SATA CDROM drive may or may not occur, depending on your motherboard's chipset. If this issue doesn't occur, then you should be "good to go" if you configure your motherboard's BIOS to the following settings:

First Boot Device -- CDROM
Second Boot Device -- Hard Disk
Third Boot Device -- whatever
Boot Other Device (may be worded differently) -- Enabled. You want this enabled so that BIOS doesn't skip checking for other boot devices such as USB drives.
Note that some BIOSes simply allow you to cycle through various boot orders. Just select the one that has CDROM listed before Hard Disk. In any event, the only thing that is really important is that the BIOS tries booting from CDROM drives first, before trying to boot from the hard disks.

Delay for HDD (if present in BIOS) -- 5 to 10 seconds. I prefer at least 5 seconds to give hard disks and external disk drives plenty enough time to be fully spun up before BIOS tries to detect them. If they aren't fully spun up then BIOS might not detect them even though Windows does when Windows boots up.
System BIOS Cacheable -- Disabled (Set it to Disabled, regardless of what the default BIOS setting is.)
SATA Mode -- IDE, not RAID unless you are actually using RAID0 (striped) storage across two or more hard disks. If you are using RAID1 (one or more hard drives which simply mirror the data on the primary drive), it is best to set SATA Mode to IDE which will result in restoring only to the primary RAID hard drive, leaving the other RAID drives untouched. Remember to change this back to the way its original setting was after you finish doing a full restore, or you could get a blue screen on bootup and then go into an endless reboot loop. If this happens, simply go back into BIOS and set SATA Mode back to its original RAID setting and then all will be good.
Video BIOS Shadow -- Enabled
Plug&Play OS Installed -- No. This forces BIOS to enumerate all P&P devices.
Assign IRQ for VGA -- Yes
Enable USB for DOS (may be worded a bit different) -- Enabled or Yes or All (Whatever setting which says that it also provides USB drive support.)
IDE Prefetch Mode -- Enabled unless you have installed a separate IDE controller card, in which case this should be set to Disabled.

If you run into any USB issues when using the ATI Recovery CD, try the first of the following two items, and then additionally try the second of the following two items:

Onboard Audio, LAN, Modem (may be worded differently, and these are separate BIOS settings for each device) -- Disable these in order to free up IRQs, assuring that your motherboard or add-in card USB controllers can be successfully assigned individual IRQs. Remember to try this option if you run into any issues trying to validate, backup or restore to/from USB drives using the ATI Recovery CD, and of course remember to restore the original settings during the next reboot after your backup or restore is done.

EHCI Controller -- Enabled. If your motherboard uses a chipset which has known USB2 bugs, then you will likely have to disable EHCI, but a backup or restore process will be extremely slow.

If you plan to use the Recovery CD to backup/restore to/from a USB hard disk, be sure that the USB drive is plugged into your computer before rebooting and launching the Acronis Recovery CD. If you have a USB powered scanner or modem, be sure that those devices are not plugged in since some of these products (especially some USB powered scanners) may draw the maximum amount of allowable power on a USB hub and prevent other attached USB devices (such as a USB hard disk) on the same hub from being detected by BIOS. For example, my Canon USB scanner causes this problem.

Well, that's all I can think of. I hope that I made no errors.

Mon, 12/07/2009 - 18:08
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uhmm... can someone tell me the step-by-step instructions on how to fully restore my pc with my back up file in drive "E".
thank you.

Sat, 12/12/2009 - 14:29
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j c wrote:
uhmm... can someone tell me the step-by-step instructions on how to fully restore my pc with my back up file in drive "E".
thank you.

In short, make sure you have your motherboard's BIOS settings set as I described above. Then be sure that your drive "E" USB drive is hooked up to your computer and reboot your computer with the Recovery CD in your CDROM drive. The recovery CD should boot and launch the ATI program. Then all you have to do is to select Restore, browse and select the last TIB file on the USB "E" drive (drive letter may be different though, just find the TIB files on the correct drive), and then select what drive/partition you want to restore to. If your computer was infected with a virus or malware, then you definitely want to remember to select to replace newer files in order to replace all files with the files from the backup.

Sat, 12/12/2009 - 15:40
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i am completely confused. i tried all these tuts. but still can't manage to get it to work. i hope there would be an easier way through this.

Thu, 12/17/2009 - 17:14
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You're not using the latest build of TI Workstation 9.1. Have you tried the latest build? It may have updated drivers and/or fixes that will let it work properly.

Exactly what happens when you boot from the TI CD? Any details you provide may help. The first step is to get TI running from the CD and make sure it can see the drives and successfully validate your backup image.

Thu, 12/17/2009 - 23:15
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jc, I think you need to try another maker's software. There are several others that other users find work better for them. Two come to mind: Drive Image XML and Macrium Reflect. Both, I believe are either free or have a free version.

Sat, 12/19/2009 - 14:13
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do these softwares recognize the file .tib? if not how will i restore w/o having a backup file?

Mon, 12/21/2009 - 13:54
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j c wrote:
do these softwares recognize the file .tib? if not how will i restore w/o having a backup file?

Join a computer club nearest to you - you will learn plenty, not just about backup/restore.

Mon, 12/21/2009 - 18:53
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Hello all,

First of all, I'd like to thank GoneToPlaid and MudCrab for useful suggestions, your assistance is really appreciated!

j c, as far as I understand you're trying to recover your HDD from the standalone version of the product, but the 3,534 build cannot recognize your HDD.

Please make sure you use the latest build of the software (3887), it contains some extended set of drivers, so probably you will be able to operate with your HDD.

You can download all necessary files from Registered products and downloads section in your account.

If you have not registered your product on our web site yet, we recommend to do it in order to receive free updates.

- Choose Product registration
- Enter the serial number for your Acronis product in the corresponding field.

Please check Chapter 7 of this User's Guide for the detailed information on how to recover the information.

Also, if this CD still not able to recognize your HDD, please send me a PM with the link to this thread so I can provide you with the ISO file. Note that your product must be registered so I can check its serial number.

Additionally to this, you are welcome to ask me any other questions concerning Acronis, and I will assist you further.

Tue, 01/12/2010 - 08:57
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I am using ABR advanced workstation 10, when i recover from full backup dvd, then a error message come after boot " Kernel panic not syncing vfs unable to mount root fs on unknown block..
can you please suggest me why this problem occuring?

Fri, 07/15/2011 - 17:00
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Hello Sujeet,

Thank you for your message. I will definitely help you.

The Kernel panic message usually indicates that the Acronis bootable media is corrupt, very rarely this message is an indication of hardware issues.

I would recommend to re-burn the media or download it from your Acronis web-account. Please check this KB article for details.

Please let me know if you have additional questions.

Thank you.

Mon, 07/18/2011 - 12:42
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.