VersionChainBackup works OK with USB to ext HDD - fails with ExpressCard & eSATA cable

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I have an external LaCie 4 BIG disk (configured as Raid 5+1). It works fine as target for ATIH 11 (Update 2 build 6868) VersionChainBackup for files when connected to the PC via USB cable.

When I chose the alternate (faster) connection of an ExpressCard (Silicon Image SiI 3132 SATALink controller) using an eSATA cable to the same drive - the VersionChainBackup will not start when I click the "BACK UP NOW" button - it seems to be waiting for the target drive to be found.

NOTE - with either cable connection the PC (Win7 64) has no problem navigating to the RAID drive and using it. I have always checked this connection before starting ATIH 11.

Is there a known issue with ATIH 11 being able to detect drives using this type of controller?
Is there a workaround?

Thanks for your help.

Mon, 07/25/2011 - 01:03
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp

ATI's previous versions were known to have some issues with eSata, and other users have issues with this PCIe Silicon Image type of card.

Try to create a new task when you change the connection of the disk (because the drive letter probably changes as well), just to make sure there is nothing else in the way of ATI.

Even if ATI in Windows is capable of detecting a disk, you need to make that the recovery CD can detect is as well (the recovery CD is linux based).

Mon, 07/25/2011 - 01:16
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Thanks for the reply. YES - I expect that I just have to give up on this card for ATI. It works for WIN7 tasks so will use for that. I have no need for Std ATI Recovery (unix based) as I just have 3 exact same HW disks in rotation....."Recovery" if needed is just 30 seconds and screwdriver" away. Install the cloned disk and boot.

Fri, 08/19/2011 - 15:01