Downgrade ABR11 Storage Node back to ABR 10

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Does anyone know if it is possible to downgrade an ABR11 Storage Node back to ABR10 without losing all archives?

Jason

Thu, 08/04/2011 - 17:39
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Hello Jason!

Thank you for your question, I will be glad to address it.

Unfortunately partial downgrade is not possible, and if you need ABR10 Storage Node, you will have to downgrade the entire product, and ABR10 will not recognize the backups of ABR11.

I assume you have faced technical problem with the ABR11 Storage Node. Could you please let us know the details or specify the case number you have opened with support? 

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Thu, 08/04/2011 - 18:22
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Actually we downgraded a number of ABR11 storage nodes back to ABR10 today as a test, as part of our comlpete rollback from ABR11 to ABR10. Worked fine, still recognizes all backups.

Thu, 08/04/2011 - 21:34