File services Event ID 22 (VSS error) AFTER unistalling trial

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Beginner
Posts: 1
Comments: 0

Hi,
I have error comming from an Acronis dll after unistalling it? (see error below)
Class ID: {79079d5c-ef20-4952-b9fc-cfd443b38641} is not existing anymore but its still in my registry giving me error in my File services. (see attachment for a picture)

What can I do to remove this?

Log Name: Application
Source: VSS
Date: 10/12/2011 6:46:47 AM
Event ID: 22
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: PSJSDC1.PBC.com
Description:
Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {79079d5c-ef20-4952-b9fc-cfd443b38641} and Name SW_PROV is [0x80040154, Class not registered
].

Operation:
Obtain a callable interface for this provider
List interfaces for all providers supporting this context
Delete Shadow Copies

Context:
Provider ID: {f782463b-33bb-4043-ad8d-60b728d26a6c}
Class ID: {79079d5c-ef20-4952-b9fc-cfd443b38641}
Snapshot Context: 4194304
Snapshot Context: 4194304
Execution Context: Coordinator
Event Xml:

22
2
0
0x80000000000000

123186
Application
PSJSDC1.PBC.com

{79079d5c-ef20-4952-b9fc-cfd443b38641}
SW_PROV
0x80040154, Class not registered

Operation:
Obtain a callable interface for this provider
List interfaces for all providers supporting this context
Delete Shadow Copies

Context:
Provider ID: {f782463b-33bb-4043-ad8d-60b728d26a6c}
Class ID: {79079d5c-ef20-4952-b9fc-cfd443b38641}
Snapshot Context: 4194304
Snapshot Context: 4194304
Execution Context: Coordinator
2D20436F64653A4454D2C205349443A532D312D352D313820

Attachment Size
capture.png 30.59 KB
Wed, 10/12/2011 - 11:05
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 159
Comments: 518

Hi Kevin

Just wanted to ensure you have rebooted your system after the uninstallation?

If you have already done that you could look at running one of the clean up utilities which might help in this case...

ABR11 Cleanup Utility:
http://kb.acronis.com/content/24952

ABR10 Cleanup Utility:
http://kb.acronis.com/content/6177

Thu, 10/13/2011 - 23:00