Backup Problem
My old computer with XP died but I had made a system image before it did. My new computer has Windows 7 and two hard drives. Can I load Acronis on the new computer and do a restore to the second hard drive?
Thanks!
I need help. Unfortunately I don't understand alot of this. Can someone describe the exact procedure to recover my hard drive? My old hard drive had XP on it. The drive failed and just before it did we copied all the document files and the acronis backup files. The new hard drive has windows 7 and I also have a second drive for backup. I would like to recover the acronis old C drive image with xp to the second drive because there are a few items that I need to recover that wasn't in my document files that I had saved. Then I plan on deleting everything and then use it for a backup drive again.
Any help is greatly appreciated!
Thanks
Steve,
There are 2 different cases:
a) You just need to copy some files back out of the backup to put on Windows7. That is very simple.
b) You want to have XP running in parallel with Win7. That is not simple, but doable.
The problem is that I have one program that the files were saved in the backup file in the program. So I guesss I need to load the complete image of the xp system to be able to recover those files. Everything else I needed I had made backup files in my documents folder in which I recovered okay. Now why I didn't make one for this file that I need, Good Question.
You don't need to restore the entire backup to get to your file.
What version of ATI do you have? if you have 2010 or later, you can install it on Win 7, and simply double click on the TIB file, mount the TIB file or recover the file using ATI.
If you have a prior version of ATI, boot the computer on the Acronis recovery CD, and recover the specific file you want. No need to recover the entire partition.
I have 2010.
Maybe I don't understand how ATI works. But the file I need is saved in the files of the program. The only tib files I have are my Documents and System C:. The documents are of course individual files and I assume the System C: is the image of what the hard drive was. So it was my understanding that I would have to recover the whole system so that I could go into the program and grab the file that it used for it's own data files.
When ATI is installed, you can mount the image on your computer and it will be behaving like an extra disk that you can open and browse. You can also simply double click on the TIB file from Windows explorer copy/paste the file out of the TIB file.
You can also use ATI in Windows or from the recovery CD to just recover *files* from the system C: backup. Of course you can also recover the whole partition, but it is not necessary.
When I double click on "system_c_6_17_2011.tib" from the windows explorer I get the attached screenshot (1). At the top you will notice that it is asking to "locate the volume with number'1'". What is volume 1? Then I close it I get this screenshot (2). Then if I double click on one of those files I get screenshot (3). And if I click on that file the screen shot (1) comes back up but this time it asked to locate "volume 2". Then if I try to mount the image from ATI.
I select the same sytem folder and select next I then get a warning that I need to "specify location of volume 1". Then I select cancel I get an error message "cannot assign a drive letter to a partition from the backup archive".
What am I doing wrong?
And I appreciate you're patience!
Thanks!
Steve,
The next time you create a new task, many of us would suggest that you direct your new backups into a separate folder and not combine several backup tasks into one folder.
Consider mounting the backup rather than the explore method.
I have seen the actions you are experiencing. It is as if two functions are mixed but both ongoing. As I recall (this was quite some time ago), I could do what I wanted to do but I had to cancel each of the "locate volume ?" every time that error popped up and keep the 2nd part going. When you get to the C disk indicator as in view_3, you should be able to dbl check the drive letter and proceed down the directory tree.
I realize this is confusing that I don't know of any other way of describing. As far as we know, there are no will be no more modifications to version 2009.
I'll give that a try.
And thanks for the tip on separate folders for the backups.
Okay when trying to mount the image I got to the point to where it asked to "proceed" in the finish tab.
But I just wanted to make sure that this will be alright since the image was of XP and I currently run Windows 7.
A lot of it is that I don't quite understand what the "mount image" is. I've read the help but I seem to get more confused after that. I just wanted to double check before I do something stupid.
At least I feel that I'm getting closer.
Again THANKS!!
Note on the page you that has the Proceed option.
In the upper left corner, you will see "partitions to mount X"
The x will the number of partitions you are mounting. Normally only 1 is really needed.
Also on the same page, in lower left corner, there is the optional step "Drive letter".
This option enables you to uncheck any partition not really needed and to choose the drive letter you want used (if you have a specific choice--usually which letter does not matter). There is no need to mount an unlettered partition.
After you have made your settings choices, then click the Proceed option. All you are mounting is a listing of files just like the directories looked when the backup was created so the version of Windows does not matter--as it is a listing of files. You can copy from this listing to your main hard drive.
After you have mounted a backup, you will see it as a drive letter if you should click on your "My Computer" icon.
After you are finished with the copying, be sure an unmount the drive by using the TrueImage Tools and Utilities menu Unmount option.
I tried it and the first time I got an error message "cannot assign a drive letter to a partition from the backup archive". And the second time I got the BLUE SCREEN and windows shut down.
Try assigning a drive letter which has not been used. Also try a different read/write mode than what was opted for as the default.
I have no explanation for your problem. There have been some KB listings about similar issues. I will look there.
I found these which may help.
http://kb.acronis.com/content/13327
http://kb.acronis.com/content/1548
http://kb.acronis.com/content/1877
http://forum.acronis.com/forum/23635
I tried both suggestions and I got the "BLUE SCREEN OF DEATH" both times.
Steve,
What happens when you double click on the C:\ drive in View3?
I suspect you have rename some backup files manually from View2.
Have you made incremental backups or differentials?
If that doesn't work, the last thing to do is to try from the recovery CD. You can use it to recover specific files and folders from the backup.
When ATI will ask you to locate a missing file, you will have to try some files that you have renamed or relocated until ATI is happy it found the missing file in the chain.
If that doesn't work, you have an issue with your archive.
I get the hour glass for some time and when it stops there isn't anything in the window.
As for the backups they were suppose to be incremental.
And what is the recovery CD?
My biggest problem now is that I'm not sure if I want to continue using ATI, because I don't know what went wrong and if it'll happen again.
The recovery CD is what you create when you click on create bootable media from within ATI. You can also go to your ACronis.com account and download a bootable ISO from the download area. You can burn this ISO on a a CD (this needs to be an ISO burn. In Win7, you can right click on the ISO and choose burn ISO).
You can also install ATi in Windows 7 and try the recovery from there. Most probably ATI will ask you the location of volume X. If you cannot point ATI to a backup that you think could be the Xth in the chain, you won't be able to recover anything.
Note that you should not rename TIB files manually. You should also avoid editing the backup task in particular to change the backup scheme. It is better to create a new task.
I have ATI loaded in Windows 7, that's what I've been trying to use for recovery. And as for the backups I haven't renamed anything, those are the names that ATI gave them. I pretty much used whatever ATI would default to when I first backed up.
OK. Something weird happened then based on your view3 because ATi is showing backups with different names for the same object. It is possible to get these pesky "locate volume X" out of the way by trying to select various TIB files that you guess could be relevant. Again, if you cannot, then your backup chain has been compromised and the specific TIB file that trigger that message is useless.
OK. Something weird happened then based on your view3 because ATi is showing backups with different names for the same object. It is possible to get these pesky "locate volume X" out of the way by trying to select various TIB files that you guess could be relevant. Again, if you cannot, then your backup chain has been compromised and the specific TIB file that triggers that message is useless.
Hi.
I'm writing because I seen True Image at work on a friend of mine PC and I would like to buy it but, He recently stumbled in a strange problem and I know if we are wrong or ...
He made several differential backups of different directories on a NAS. His Pc crashed down and didn't reboot due to damage on motherboard. He buy new PC with new hard disk (SSD) where install True Image again. He imports into True Image the "backup settings"
he had exported through the appropriate utilities "Backup Setting Transfer", but True Image isn't be able to recover the backups, despite he read settings and backups were on NAS. We have found solution overwriting the entire directory named "Aconis" conteining all logs we found under C:\Documents and Settings\All Users\Application Data. Is it possible that True Image doesn't store information he need, out of PC? If we lost information on hard drive (damage), we will be able to recover data (we had a lot of zip files with differential parts of data).
Thank you very much.
To recover the files in the backups, you can simply start a file and folder restore process, point ATi at the TIB files on the NAS, and restore the files.
You will not be able to restore the entire partition or disk because you changed the computer. You would need to use the Universal Restore feature that comes with the paid-for Plus Pack add on. It is not a very easy process.