Cannot start Try&Decide 2009 version
New installation of True Image 2009 (Italian language), 10GB of secure zone, all services active but when i start try&decide an error message says "Non è possibile attivare Try&Decide", the original english message can be like "cannot activate T&D" or "impossible to activate T&D".
True Image 11 works perfectly but i completely uninstall it before 2009 version.
Any idea?
thanks.
Paolo.

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the only Acronis service found is "Servizio Acronis scheduler2" and it's running, should i have a T&D service?
Paolo.
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should i have a T&D service?
If you've activated T&D then yes you should.
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No T&D service, in fact the error message says "Impossible to start T&D" (see images in attachment). My OS is XP SP3.
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Unfortunately I don't have 2009 installed on any of my systems at this moment, so can't replicate your problem.
However T&D is definitely not installed properly on your system which is why you are getting the error message.
Check in 'C:\Program Files\Common Files\Acronis\TrueImageHome' and see if you have the following files tnd_hdd.bin and tnd_setup
You should also have copies of these in the actual Acronis\TrueImage folder as well as the above place which is where the rescue CD version live.
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Hello Paolobok,
Thank you for using [[http://www.acronis.com/homecomputing/ | Acronis True Image Home 2009]]
Please make sure that Acronis Try&Decide Service (Control Panel -> Administrative Tools -> Services) Startup type is set to Automatic in Properties. If it’s not the case then reinstall the program from the scratch, it should solve the issue with Try&Decide.
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it doesn't work, same problem.
I must reinstall my older version, no more time to spend for this new version.
Thanks.
Paolo.
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