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Acronis boot CD not recognizing my Hard Drive

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Using Acronis 2012, I created a backup image of my entire hard drive on one computer. I then created a boot CD on that same computer.

Then, on another computer of the same make (IBM ThinkCentre), I tried to boot from that same boot CD I made earlier. My plan was to restore the image I created earlier onto this second computer. However, I found that the Acronis software running on the CD could not even detect the hard disk on the computer. It is just a western digital IDE drive (40 Gig).

What is up with that?

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This is most likely because the Linux drivers that ATI uses on the recovery CD cannot recognize your hardware. Unfortunately, you don't have many options.
- you can download the latest bootable media ISO from your Acronis account, burn it *as an ISO* to a disk and try with that,
- if you have windows xp, you can try to produce a BartPE-based CD,
- if you have Vista or Win7, you can purchase the Acronis Plus Pack and produce a Win-PE based recovery CD.

I have Acronis backup and recovery 10 trying to back up a New Dell Insprion 620 with Win 7 premium. When booting from the Recovery CD, the Acronis program will not recogonize the local C: drive. Acronis thinks the C drive is my backup removable drive. I booted from the CD and refreshed several times, but it still will not recogonize the C drive. When I remove the removable drive, only the CD drie shows up in the vaults. Any ideas?

A couple of things:
- on the CD, ATI will show you drive letters that can be different from the ones seen in Windows. This is not an issue, or a bug, just some artefact. Look at the drive labels,
- if you have a recent computer, it is possible that:
- your computer has been set up with a GPT disk, and GPT disks are not supported until ATI 2012,
- you have a disk controller that is not supported by the Linux version running on the CD. See post #1 in this thread.

How can i tell how my disk are set up with GPT? This is a new Computer from Dell? Sounds like I may have to order the Aconics 2012 if this is set up this way if this is true?

I thought of updating my program. After I downloaded the newest build, the drives are now recognized. Another interesting occurance now is when running the backup, the status of completion does not fill in. The backup does complete but with warnings. Two questions.
1. Why does the completion bar not workm nor does any of the status information fill in such as how long it took to back up how large the file is ect. this concerns me.
2. How can I identify what the warnings are upon backup completion? And if the backup is valid or not? I do not really trust backup since it said "with warnings".

Thank you

Bob,
The log file can give start and stop times plus whether successful and some info--if errors.
You can access the log file from either inside the task by Right clicking on Recover and choose Log; or,
can be accessed by clicking the icon in upper right corner and select log.

When you observe the information contained inside the task, there is some information about backup size You can also look at the backup file for size comparisons to other backups.

Thanks for the info.... I checked the logs and there was one error and one warning. The error was unable to open file at the first of the sequence. and the warning was the RPC client that intiated the process has been unavailable for a long time. The log also indicated that the backup was started and created and the operation has succeeded. The warning came during the validation. The next task message is : Validation succeeded with Warnings. If i just run the validation, the status is : Validation succeeded with warnings". And in the log, the warning is the same, "The RPC cliend that initiated the process has been..... etc ..etc.....". That warning is 2 seconds before the Validation succeeded with warnings task. Can I am assume the backup is valid then? That was the only warning. Note that I tried a very small (FAT16) backup this time. This is also Backup and Recovery 10 and still the status indications such as Task execution % and the other fields are blank?

Thanks !!

If it were me, I would boot from the TI Recovery Cd and do the validation as a separate task just to make sure the validation was complete.

I did run the validation from the boot CD and the log shows the same thing, with the same error. it says succeeded with warnings. and the warning is the fact that the RPC client that intiated the process has been unavailable for a long time . I am affraid to try the backup to see how valid it is. I am running ver 10 i wonder if 12 will work? or i should try something else? The file length is about right?

If it's a brand new hdisk in the target pc in might not be set up/initalized. Choos Add Disk form teh menu choices in the ATI bootcd and add the new disk, making a partiton on it (it can be atiny partition. Then go back to recovery and see if the disk shows up. You might need to restdrat acronis bootcd but the last time I did this I didn't have to restart.

Jack Smallbridge wrote:

Using Acronis 2012, I created a backup image of my entire hard drive on one computer. I then created a boot CD on that same computer.

Then, on another computer of the same make (IBM ThinkCentre), I tried to boot from that same boot CD I made earlier. My plan was to restore the image I created earlier onto this second computer. However, I found that the Acronis software running on the CD could not even detect the hard disk on the computer. It is just a western digital IDE drive (40 Gig).

What is up with that?