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Bootable Recovery Disk

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I have used the Recovery Media builder from the Acronis 2012 program, and also downloaded the .iso file from the web site and burned it to cd. Both times I reboot my machine with the disk, and it does not load anything. The computer says: Loading Acronis Recovery...and then just a flashing cursor. And it does not go beyond that screen. I let it sit there for about 10 minutes, and finally removed the cd and rebooted into my OS, which is: Windows XP Pro.

Any way to fix this?

Thanks,

Dave

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Contact support and request an alternate boot CD made for your computer.

Check out item 4 on the attached link. You may need to add some additional commands to the startup parameters.

What type mouse and keyboard? Wired, or usb or wireless?

http://kb.acronis.com/content/23667

USB Evoluent Vertical mouse, regular ergonomic keyboard that plugs into the actual mouse port on the rear of the computer.

I would have no idea how to enter any parameters as #4 in the link suggests.

Therefore, I will request the alternative Bootable CD.

Thanks,

Dave