Notification before Backup

Thread needs solution
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Beginner
Posts: 1
Comments: 0

Hi,

I'd like to get notified before a scheduled backup starts.
So I created a small .exe which opens a MsgBox.
It works if I doubleclick, it works if I use the 'Test command' in the Pre-Command Dialog,
but if I run the backup, the notification newer shows and the backup won't start (since I cannot click the OK Button in the Msgbox).

How can I fix this?

mala

Thu, 10/22/2009 - 18:10
0 Users found this helpful
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Frequent Poster
Posts: 4
Comments: 942

Hello Hubert,

We will do our best to resolve the issue you experience. First of all please make sure that you are using the latest build of the program. Check it in Help -> About. You can always download the latest build of the program from your account under Registered Products.

 

  1. If the product is Acronis True Image 9.1 or Acronis True Image Echo, make sure that the mail server does not require any encryption. Acronis True Image 9.1 and Acronis True Image Echo do not support encryption protocols. Acronis True Image Home 2009/2010 and Acronis Backup & Recovery 10 support encryption protocols.
  2. Go to Tools -> Options -> Notifications -> E-mail -> E-mail address and set the E-Mail address there in angle brackets:

(!) Please make sure you set the E-mail address in the form of <name@domain.com>:

http://kb.acronis.com/sites/default/files/resize/content/2006/4/1531/email_address-300x239.png

(!) If the SMTP server does not require authentication, make sure the User name and Password fields are left blank.

  1. To prevent SMTP from not detecting the notification correctly, in Acronis True Image do the following:
    • Go to Tools -> Options -> Notifications -> E-mail -> Additional e-mail parameters... and make sure that the From: and Subject: fields are blank:

http://kb.acronis.com/sites/default/files/resize/content/2006/4/1531/from_blank-300x331.png

4.      (!) If a login to POP3 server is required before accessing SMTP server, make sure the option Log on to incoming mail server is selected.

5.      In Acronis Backup & Recovery 10 do the following:

    • Go to Options -> Default backup and recovery options -> Default backup options -> Notifications -> E-mail -> Additional e-mail parameters... and set a correct and leave the field From blank or a set a correct E-Mail address there in the form of <name@domain.com>:

    http://kb.acronis.com/sites/default/files/resize/content/2006/4/1531/abr10_from-300x170.png

    1. If any firewall, antivirus or other security software is installed on the machine, make sure that the following modules are added to the list of trusted applications in the security software:

    Acronis True Image Home (any edition)

      • C:\Program Files\Common Files\Acronis\TrueImageHome\TrueImageHomeService.exe
      • C:\Program Files\Common Files\Acronis\TrueImageHome\TrueImageHomeNotify.exe

      Acronis True Image 9.1 and Echo (any edition)

        • C:\Program Files\Common Files\Acronis\TrueImage\TrueImageService.exe
        • C:\Program Files\Common Files\Acronis\TrueImage\TrueImageNotify.exe
        •  
        • Acronis Backup and Recovery 10:
        • C:\Program Files\Common Files\Acronis\BackupAndRecoveryAgent\BackupAndRecoveryService.exe
      1. If you suspect that the E-mail notifications are rejected as spam, by your mail server, add an exception.
        2. Sat, 10/31/2009 - 08:55
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        truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
        Beginner
        Posts: 3
        Comments: 6

        Hi Hubert,

        did you use Autohotkey to write the little program? I'm asking since I have the same problem as you. My prog works fine if I run it without TI and if I click on the TI test button, but doesn't show up when a scheduled task starts automatically and the backup drive isn't attached....I've attached my prog here since I'd like others to try it and tell me if it works for them (it checks for a drive letter/label combo which you have to enter into the GUI, if you start the prog and the drive is attached you'll see nothing, if the drive is not attached you'll see the GUI): http://www.filehosting.org/file/details/69848/TI_Backup.exe

        To ACRONIS: That's something that should be built into TI, since it's very helpful if exterior USB backup drives are used...

        UP

        Sat, 10/31/2009 - 09:17
        truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
        Forum Star
        Posts: 45
        Comments: 4263

        Any program started from a TI task (not the Test) will not display any GUI or allow interactive commands. This is exactly the problem for which I created the Drive Notify program.

        Sat, 10/31/2009 - 15:55
        truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
        Regular Poster
        Posts: 11
        Comments: 229

        MudCrab
        What and interesting little kick in the nuts.
        I did NOT realize that Acroins did this GUI hide during the actual run (versus test).
        Thank you for the heads up!!
        This info WILL help me on a task current being developed.
        This restriction is not a show stopper but it is not something I expected.

        THANKS AGAIN

        Sun, 11/01/2009 - 01:56