Path exclusions do not work

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Beginner
Posts: 4
Comments: 5

Has anyone managed to get path exclusions to work?

I tried adding paths using the following syntax:
D:\WSUS\

Including trailing slash, as described by the vmProtect6 manual.

Th directories however get backed up anyway. I am having this problem with both the x86 and x64 editions of windows server 2008. (VM tools is installed)

This problem occurs in both vmProtect6 and in the latest build which was just released.

Any help would be appreciated.

Specs:
vmProtect6 v6.1.3.145 installed as virtual appliance on ESXi host
HP ProLiant ML350 G6
vCenter Server 5.0.0, 455964
ESXi-5.0.0-469512-standard
VMWare vTools 8.6.0
Server 2008 fully updated and patched

Mon, 01/02/2012 - 09:03
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Beginner
Posts: 4
Comments: 5

After several mails with the support desk this issue has finally been solved. It turned out that the vmProtect6 documentation described an exclusion path syntax which does not work.

To exclude a path including subdirectory's use the following syntax:
d:/dirname/*

The following syntaxes do -not- work:
d:\dirname\ (This is the syntax which should be used according to the manual)
d:\dirname\*

Wed, 01/18/2012 - 10:15
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 22
Comments: 3800

Hi Jasper,

Thank you for the post, indeed the syntax mentioned in the User Guide is incorrect and this is actually an issue in the product. However it is important to mention that currently the exclusions work differently for Virtual Appliance-based installations of vmProtect 6 and for Windows Agent:

1) In case of Virtual Appliance-based installation you have to specify exclusions in the following format:
a. C:/*
b. E:/RAWSR64/*
NOTE the “/” slash sign – it must be forward slash instead of default Windows backslash. The a. example will exclude all the contents of the C: drive and the b. example will exclude all the contents of E:\RAWSR64\ folder.

2) In case of Windows Agent based installation there should be the following format used:
a. C:\*
b. E:\RAWSR64\*
I.e. the difference is only in the slashes, while the result will be the same.

This is a known issue which is planned to be fixed in the nearest official update.

Thank you.
--
Best regards,
Acronis vmProtect Team

Tue, 01/24/2012 - 08:30
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 3

I'm having trouble excluding about 10GB of AVI files - my goal is to make the TIB file from a disk mode backup smaller. I've tried exclusions like ...

c:\users\bonnerm\downloads\backup\ (according to the manual)
c:\users\bonnerm\downloads\backup\*.avi

but the files all appear in the resulting TIB file. Any suggestions? Thanks in advance .. Mark

Mon, 02/06/2012 - 16:31