no volumes

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I upgraded to windows 7 ultimate 64 bits and found that if I want to backup volumes they are not available in the "data to backup view". The file option is working oke. I use backup and recovery 10. What is wrong? Is there an update to correct this bug?

Tue, 02/21/2012 - 15:17
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Upgraded to Windows 7 from what? From Vista? Probably low-level drivers became misconfigured. Try repair install. If it doesn't help, uninstall and reinstall.

Tue, 02/21/2012 - 17:53
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I did not actually upgraded, but changed from windows 7 ultimate 32 bits to a new installation of windows 7 ultimate 64 bits. No problems with the 32 bits version.

Both window 7 32 bit and 64 are on the same machine. Could that cause the invisiblity of volumes? I tried also ABR11 and have exactly the same problem.

I futher noted that in 32 bits mode that in disk management there are two os's recognised as expected. In 64 bits mode there is a third os [microsoft window] shown as default besides the actual two. This microsoft window os does not have drive/volume letters.
Acronis Disk Director 11 Home shows the same behavior as mentioned above.

I removed all acronis programmes ABR 10/11 DiskDirector 11 and diskcleaner and cleaned up registry thoroughly. Next reinstalled ABR 10 and problem was gone.

Thu, 02/23/2012 - 10:46