Analyzing SyncMe folder takes forever

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I only have 2 text files in my SyncMe folder: a 4KB and a 1KB.
I added 1 line to the 1KB text file, and it is syncing forever!

Fri, 03/02/2012 - 16:27
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello N2,

Thank you for opening a thread regarding this issue.

Unfortunately without logs we cannot identify the exact cause of the problem. Could you please send us Acronis System Report from the machine? 

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

Tue, 03/06/2012 - 13:08
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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File sent, but I just tried it a moment ago, and syncs are fast right now.
Will keep testing...

Mon, 04/02/2012 - 03:51
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 3268

Hi N2,

Thank you for the update. I assume it was a temporary issue with the connection (the log shows several reattempts), but still let's wait to see whether it works normally now.

If it slips again, please resend me the synchronization logs. They are located in the \Application Data\All Users\Acronis\TrueImageHome\Logs folder, and start with "synchagent-".

Thank you for cooperation!

Mon, 04/02/2012 - 10:00