Need help restoring my hostage data

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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In December, I travelled to a remote site to setup a new PC win7
with Acronis 2012. I used the default policy for backups.
This new PC was setup to backup to a Network Drive 2-TB IOmega NAS
In March, this new PC crashed.

I need documents (just a few files/books) from the Acronis backup.

An old PC Vista was brought up in this remote site,
and I see the following files on the NAS

bkp(1).tib Dated Dec24 Size 15GB
bkp(1)2.tib dated Dec25 size 0.4GB
bkp(1)3.tib dated Dec27 size 93GB
bkp(1)4.tib dated Mar04 size 3GB
bkp(1)5.tib dated Mar05 size 24GB

Great I have 24GB dated Mar05.
I will surely be able to restore the data.

Halas Acronis refuses to see any version after Dec26
I've validated the backup, but the backup validation only looked at files 1,2 and 3.

How can I get back the 2 month of work that was done
which is kept hostage in the files 4 and 5 ?

Thanks,

Tue, 03/13/2012 - 04:42
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Hello Gilles-Eric,

Welcome to our Forum, it's nice to have you with us.

There's a high chance that these backups got corrupted, though we cannot say for sure. I would advise you to follow the instructions from this KB article. It can help to determine whether the backups are valid, and might help to solve the problem.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

Tue, 03/13/2012 - 14:17
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 1

Hi,

The KB article recommends to copy files on the internal hard drive. I do not have enough space for all those files on the old machine. Cannot do that.

I cannot boot from TI Boot Media as the PC operator is not fluent enough to change BIOS settings.

I have tried a validation of the backup by pointing at file 5 . However I have concerns that TI discarded files 4 and 5, and started from file 3. But it did say that the backup is valid.

Do you have a procedure/tool to validate files one by one? I would like to understand why does TI silently discard files 4 and 5?

Wed, 03/14/2012 - 16:24
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi Gilles-Eric,

Unfortunately we don't have such tool available, as it's actually technically impossible: incremental backups depends on one another, as it contains not the files, but the data about the changes that took place since the last backup.

Could you please give us more details on the issue? What makes you think that Files 4 an 5 were discarded? Acronis Info from the machine in questions might also be useful. Logs will contain the information about the backup, and validation, thus we will be able to say for sure what's going on.

Looking forward to your reply.

Thu, 03/15/2012 - 11:41