Customer Service experience

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Beginner
Posts: 3
Comments: 7

I purchased ATI 2010 a few weeks ago. I had an issue that would not allow me to create a boot cd. After posting on the forum and contacting customer service through the web site, I received a link to a custom ISO. The file works as it should and I am satisfied with the product. I appreciate the effort. Thanks. The forum, documentation and emails from customer service folks have been very helpful.

Chris

Wed, 10/28/2009 - 14:02
0 Users found this helpful
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Frequent Poster
Posts: 4
Comments: 942

Hello Christopher,

Thank you for taking time to contact us and for your warm comments.

Should you have questions about Acronis software or just a comment in future, reply us back we will be glad to assist you.

Mon, 11/09/2009 - 06:38
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 11

good Im glad to hear that. As i am thinking about buying the software but was a little worried about this and the support for it. not to mention heard there is no support and only paid credit card support even after you even purchase the program which i think is crappy to do to clients but...

Plus been trying to get a a few questions answered for two days now here in the forums and haven't really even got much attention or direct answers to my issue's/questions yet either from actual support reps so.. it's had me thinking twice about buying it for sure.

Mon, 11/09/2009 - 07:09