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ATIH 2010 scheduler is not running under Windows 7

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I recently installed ATIH 2010 under Windows 7 (64bit). Everything is working fine so far, except of the scheduler. As you can see in the attachments below, I want the backup to run automatically after 12 hours (latest when I log in again). But as you can also see the scheduler didn't run at the expected time (Acronis Scheduler 2 Service is up and running according to the task list!). Have you any ideas to solve the problem?

Many thanks in advance.

Kind regards,
André

Attachment Size
acronis_scheduler.JPG 113.29 KB
acronis_scheduler_2.JPG 68.67 KB
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Hello Andre,

I will do everything possible in order to resolve the issue. First of all please make sure that you are using the latest build of the program. Check it in Help -> About. You can always download the latest build of the program from your account under Registered Products.

If the issue persists please do the following:

  1. Download Acronis Scheduler, which is a special utility to update the scheduler service:
  2. Extract the downloaded file and run install.bat. The utility will automatically update the service;

See if the issue is resolved. If it is not, then please proceed with steps 3 and 4:

  1. Reboot the machine;
  2. Recreate the scheduled tasks.

Let us know if the issue persists.