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[RESOLVED] Error message in backup log - Operation with partition '2-0' was terminated

Thread needs solution

After an initial full backup set this error message shows up in the log. the backup was still verified as valid.

Operation with partition '2-0' was terminated.
Details:
Unable to create volume snapshot (0x70021)
Tag = 0xA5695862AAF8E6A0
Failed to obtain the snapshot state. (0x10C44A)
Tag = 0x14181C22EF45B09F
Already stopped. (0x9)
code = E0000004)
Tag = 0x2AACB7B2AB852AC

More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: http://kb.acronis.com/errorcode/
Event code: 0x000101F6+0x00070021+0x0010C44A+0x00000009

No information on the Acronis website about this available.

Any thoughts?

Solved: http://forum.acronis.com/forum/31386#comment-97527

0 Users found this helpful

Hello Connectsd,

Welcome to our Forum, it's nice to have you with us.

According to the error the product cannot properly create a snapshot. Let's update the snapapi drivers, it should solve the problem. I will send you the link via Private message in a minute.

Please let us know whether it helped to solve the issue.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

Update: issue got solved by installing the SnapAPI update. If you face the same issue, please contact support representative or any Forum moderator for the update link.

Thank you.