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Can not clone drive. Says operation failed

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Trying to clone my drive, True Image opens and asks what drive I want to clone. Then after a time it asks where to clone it. The it says operation has started and a window opens saying "Time Remaining- Calculating" That runs for a while then in the lower right of my screen a message says "Operation has failed." No error code or anything else. Have re-booted and tried again with the same results. Checked to see if there was any update to program but says I have the latest.
The drive I am cloning to is a new drive and has been formatted with True Image.
Very frustrated as this is the main reason I bought this program!

Hope someone can give me some ideas here.

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Hello Don,
You have a few options. Start by checking the Log files for the operation(s) you've attempted to run. They should contain more information about why the task did not complete. Access logs on the Back Up & Recovery Tab, look near the top on the right, there is a little icon that looks like a "gear", Logs can be opened there. You can also generate an Acronis Report which contains even more info. Access it by clicking on the little "?" help icon just to the right of the gear. From it you can generate a system report. Might want to post that here.

More information about the error and your set up might help everyone here point you in the right direction.

Hi Don,
Welcome to the forum.

While it may not be the method you prefer or would expect, your best chance of success is to follow the Acrois KB article exactly as outlined.
http://kb.acronis.com/content/2931

1. Remove the old disk and put the new one in its place. Locate the old disk in an alternate location.
2. Boot from the TI Bootable media Recovery CD.
3. From within TI, use the "add new disk" option and delete the partitions. You want the target space to be unallocated.
4. You do not indicate whether the target disk larger or same or smaller. You can start by using the cloone/automatic but my preference if cloning is manual/manual so user controls partition sizes.
5. After cloning, shutdown and reboot with only the new cloned disk attached.

If not successful, come back with the results and disk size and some alterations to procedures may be needed.

Edit:
If you have not checked your source disk for disk errors in the recent past, I would suggest you do so.