Please continue to sell TI 11

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have purchased 2010 and there are too many problems with it. I run a software development department and still need to buy licenses for a product that works properly. 11 is fast and works with no issues on our systems, and we don't want all of the new features in 2010. If you make the same money selling the problematic and overly complex 2010 or 11 why would you not continue to offer it? Thanks - Dennis

Fr, 10/30/2009 - 15:27
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Dennis,

I understand the question and will do everything possible from my side to give you clear explanation.

You have mentioned that you have faced some problems using Acronis True Image Home 2010. Can you please clarify what exactly? If you receive any error messages please write them in your next reply and be sure that we will do our best to find solution for you or a good workaround to any issue you have faced with.

We can’t sell outdated version, such as Acronis True Image 11 Home, because we do not release updates for them. Also Acronis Customer Central provides support for the current and immediate previous versions of Acronis products through Acronis Knowledge Base, Acronis Support Forum, E-Mail, or Phone. Please see Customer Service & Support. Support for other Acronis products (i.e. older than the immediate previous version) is provided only through Acronis Knowledge Base and Acronis Support Forum.

If you still insist on downgrade of Acronis True Image Home 2010 to Acronis True Image 11 Home we can arrange it, just let us know.

Let me know if you need further assistance.

Mo, 11/16/2009 - 06:57
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