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will not go thought the restore process

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when i try to restore from a external hard drive (backup.tib) file the program will go though all the menu pages then drop out of windows and I get two bars. there is a flash of green in the first bar then the computers goes back to windows. It never loads the tib file.

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What version of Windows and which version and build of TrueImage Home?

Are you attempting a full restore of a partition or a restore of a single file?

Try booting from the TI Bootable media recovery CD and do the restore from there?