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[RESOLVED] Failed to parse the script from file C:\ProgramData\Acronis\TrueImageHome\Scripts\ XXXX...Log Error

Thread needs solution

Acronis needs to fix how it handles settings from old versions of 2011

Get these errors in log

Failed to parse the script from file C:\ProgramData\Acronis\TrueImageHome\Scripts\65C1966B-50D2-4928-975A-34DDFD0D66FE.tib.tis.
More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: http://kb.acronis.com/errorcode/
Event code: 0x0064030C+0x00900010+0x00900004+0x00900004

Upgrading to 2013 from 2011

syrob

Issue resolved here.

0 Users found this helpful

Prior to installing 2013, do a full disk backup first, then fully uninstall 2011 before installing 2013.

tuttle wrote:

Prior to installing 2013, do a full disk backup first, then fully uninstall 2011 before installing 2013.

Too Late, the install routine should warn you if this is going to be an issue.

FROM THE MANUAL

**""Upgrading from old versions of Acronis True Image Home

If you already have Acronis True Image Home installed, the new version will simply update it; there is no need to remove the old version and reinstall the software.

Please keep in mind that the backups created by the later program version may be incompatible with the previous program versions. Therefore if you roll back True Image 2013 to an older version, you likely will have to re-create the backups using the older version. We strongly recommend that you create new bootable media after each product upgrade.""**

Next

Solution: manually delete all the scripts, recreate routines, Acronis needs to better deal with this, should suggest this during setup that things many not work if old scripts are kept.

Aron ?

Best

syrob