Direkt zum Inhalt

Can't reinstall True Image 2012

Thread needs solution

I was notified of an update to 2012, update failed repeatedly, help forum said uninstall 2012, which I did, but without writing down registration number. So couldn't upgrade and now can't reinstall 2012 because it was an upgrade from 2010. Tried to reinstall 2010 and it failed.

0 Users found this helpful

You will need your serial number for product activation. If you registered your installation with Acronis, then you can login to your Acronis account to find the serial number.

You don't need to install 2010 in order to install 2012.

You will need your 2010 and 2012 serial numbers if the 2012 was an upgrade purchase, as the 2012 install will ask for both.

If you purchased 2010 and 2012 directly from Acronis and did not register your serials numbers, they may be able to provide them to you.