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Problem with ( Acronis Startup Recovery Manager )

Thread needs solution

Hi ,

Please i need help !!

When I click on this link ( Acronis Startup Recovery Manager ) Gives me this message :

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Acronis True Image has stopped working
close the program

*** Problem signature : ***
Problem Event Name: APPCRASH
Application Name: TrueImageTools.exe
Application Version: 16.0.0.5551
Application Timestamp: 50354d7b
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Code: 40000015
Exception Offset: 000046b4
OS Version: 6.1.7601.2.1.0.256.1
Additional Information 1: e926
Additional Information 2: e9263950142051511ceadcb55c0aa80c
Additional Information 3: 048a
Additional Information 4: 048a805080166965ce12090d4524d697

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please help me

thank you

0 Users found this helpful

Try to activate the ASRM from the recovery CD.

PS: remember that the ASRM will be of no use if your disk is seriously damaged. You need to make sure you can use your recovery CD for a restore. Boot the computer on the recovery CD/USB and restore a couple of files from your backup.