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Acronis 2009 hangs up

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I Have had 2009 version for many years recently it gave me a error message during a back up. Now it just locks up the freezes my computer. I think I downloaded it originaly so I don't have a hard copy How can I do a re install over my original version? I did fine my serial in my gmail folder if that helps,

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Providing you have registered your 2009 serial number (its never too late to do so) A fresh copy of your 2009 TrueImage installation files is available from your personal Acronis web account. Click support link in upper right corner of this webpage.

Log into our account there and then click on the option "My products & download" which is located along the left margin and locate your 2009 listing. Serial number also available for registered versions.

http://forum.acronis.com/sites/default/files/forum/2009/11/5933/TI_2009…

http://kb.acronis.com/content/4834

http://kb.acronis.com/content/1642

Thanks that worked Now I am upgrading my computer from windows 7 32 bit to windows 7 64 bit after the install will I be able to re install it on the new machine?

TrueImage support for Windows 7 began with version 2010 . You should consider upgrading to 2013.

the 64 bit part should not be an issue.