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Trying to clone - won't let me select a destination

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I'm trying to clone my laptop hard drive to my External hard drive. When I get to the Select Destination step of the cloning process, it won't let me select any destination! What do I do? I was able to successfully perform this clone with 2012, what's going on???

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Kathy,

What build of 2013 are you using?

How are your disks formatted - as MBR types or GPT?

Are you cloning from the recovery CD or trying it from Windows?

Is your external drive attached via a USB3.0 port?

It is possible that you might need to 'reverse' clone, whereby you put your new drive into your laptop and the old drive into the external caddy and clone from external to internal. However as you have managed this before with 2012, your system shouldn't need to use this method, however with the change of Linux kernel and drivers it isn't something that can be ruled out.

Is that an external USB or eSATA hard drive? If so, what is the purpose of cloning?

I have no idea what build - I just downloaded True Image 2013 yesterday. Disks are MBR. I am attempting to clone from the hard drive of my laptop to my external hard drive via a USB connection. The port is probably 1 or a slim chance 2. This is not a hard drive that you put in a computer. It's one of those portable external drives that you store massive amounts of data on. I cloned this very laptop onto this very hard drive about a year and a half ago using 2011 or maybe 2012. Now all of a sudden it's a problem.

Colin B wrote:

Kathy,

What build of 2013 are you using?

How are your disks formatted - as MBR types or GPT?

Are you cloning from the recovery CD or trying it from Windows?

Is your external drive attached via a USB3.0 port?

It is possible that you might need to 'reverse' clone, whereby you put your new drive into your laptop and the old drive into the external caddy and clone from external to internal. However as you have managed this before with 2012, your system shouldn't need to use this method, however with the change of Linux kernel and drivers it isn't something that can be ruled out.

tuttle wrote:

Is that an external USB or eSATA hard drive? If so, what is the purpose of cloning?

It is an external USB. I want to clone my laptop because I want to back up not only data, I want to back up everything on he computer, including all of the programs. Actually, the data I could care less about - I want to back up my programs.

Kathy,

Personally I would be more inclined to make a complete disk image to the external drive, as this is more flexible and less prone to possible problems. The downside of course is that if your laptop disk fails it means you need to purchase another disk to recover the image to. It is easier to keep an image up to date than cloning. However, that doesn't solve your current problem, as you only downloaded the program in the past few days it will be build 6514.

Are you cloning from Windows (not recommended for an OS drive) or from the recovery CD? If from within Windows, try using the recovery media (CD or USB stick based) and see if the problem remains.

What brand is the USB drive?

Kathy Murray wrote:
tuttle wrote:

Is that an external USB or eSATA hard drive? If so, what is the purpose of cloning?

It is an external USB. I want to clone my laptop because I want to back up not only data, I want to back up everything on he computer, including all of the programs. Actually, the data I could care less about - I want to back up my programs.

There is no benefit of cloning to an external USB hard drive, as you would not be able to boot Windows from that anyway. What you need is a full disk backup.

My best advice: Do not Clone! Instead, do one extra step and create a full disk Backup to an external drive. If ever you need to return to that image state, you would do a full disk Restore/Recovery.

There is rarely a need to Clone. Really, Backup is safer and more flexible. Many users encounter problems Cloning which they would not have if they had instead used Backup.

1. Don't use Clone. Do a full disk mode Backup, selecting the entire disk, and a Restore. The end result will be the same as Clone, but with many advantages.

2. Check out the many user guides and tutorials in the left margin of this forum, particularly Getting Started and Grover's True Image Guides which are illustrated with step-by-step screenshots.
29618: Grover's new backup and restore guides http://forum.acronis.com/forum/29618

A full disk backup, selecting the disk checkbox rather than individual partitions, includes everything. It includes everything that a clone would include.

The difference is that while a clone immediately writes that information a single time to another drive, a backup is saved as a compressed .tib archive. As such, multiple .tib archives may be saved to a single backup drive, allowing for greater redundancy, security and flexibility.

Once a full disk image .tib archive is restored to a drive, the result is the same as if that drive had been the target of a clone done on the date and time that the backup archive was created.

Colin B wrote:

Kathy,

What build of 2013 are you using?

How are your disks formatted - as MBR types or GPT?

Are you cloning from the recovery CD or trying it from Windows?

Is your external drive attached via a USB3.0 port?

It is possible that you might need to 'reverse' clone, whereby you put your new drive into your laptop and the old drive into the external caddy and clone from external to internal. However as you have managed this before with 2012, your system shouldn't need to use this method, however with the change of Linux kernel and drivers it isn't something that can be ruled out.

Colin B wrote:

It is possible that you might need to 'reverse' clone, whereby you put your new drive into your laptop and the old drive into the external caddy and clone from external to internal.

That is exactly the procedure that is recommended on p,191 of the User Guide when cloning specifically to a laptop.