Failed Recovery: Cannot find disk.
So here’s the deal. I have my computer set up with an old Raptor X as an OS drive, 3 Seagate barracudas in RAID 0 as a programs/games drive, another drive for my documents/music/videos/etc., and a large external for my backups.
Well one of my barracudas in the RAID got flagged with a SMART event. Unfortunately Seatools for dos, which is the only version that can error check a RAID setup will not recognize my mouse or keyboard and my MD does not support PS2 peripherals. So I had to dismount the RAID and format the drives so I could see what SMART error I have here. However, before embarking on this endeavor, I did run a full back up of the program drive.
Now, after discovering that all three drives are on their way out (but still working for now), and re-configuring my RAID 0 I decided to reload that image and just ride this horse till it keels over dead and hopefully I can get some replacements during a 4th of July sale.
Anyway, after a long and meandering pre-amble, I am faced with a problem. I started to recover the drive and it seemed to be working fine. Unfortunately I had to get to some time sensitive paper work on my PC and canceled the recovery thinking ‘no big deal it sucks that I lost half a day to recovering but its not like I can’t just restart tomorrow. Right?’. Silly, silly me. It is now two days later and when I try to start the recovery, with the exact same settings,
I get an error message that says something along the lines of “Recovery Failed….Cannot find Disk…” (if need be, I will quote the entire message later tonight). This is odd I thought, especially since True Image let me select the RAID drive as the destination, so I know that it can find it. I have tried several times now playing around with different settings to no avail.
So that is where I am, confused and a little miffed. Any help you gentle folk can give would be much appreciated.
Thanks!
The backup image is located on an external drive that I use solely for that purpose.
It was a full disk backup.
I have tried both disk and partition recoveries.
The log says: ' Operation has completed with errors. Failed to prepare operations. Error code:7 'Disk not found, please check that all hard disks are attached to your computer'. - So I assume that it cannot find the RAID drive but I am not too sure. Also I could not find any info on error code 7 in the help files or online.
I am recovering to a failing drive because due to moving and life generally getting in the way I will not be able to get replacements for at lest two weeks, but probably longer, and I would like to have a fully functioning computer even if it does not last for to much longer. The drive to be recovered is my programs drive which contains mostly games. So even if it does fail and I don't have a more current image that the one I am currently trying to work with nothing important will be lost.
Thanks for your quick response!
Daniel,
I assume your image file still exists (it should, as that shouldn't have been touched), when booted from the recovery CD, can True Image see your destination disk?
Have you rebuilt the RAID or area ll the drives now set up as individual drives?
What has probably happened is that True Image during the restore has deleted the partition on your internal drive(s) so that they are now raw, TI always deletes the selected drive/partition before recovery begins. What might bring the drive back on line is to run the recovery CD or as this is not an OS drive from within Windows and select 'Add Disk', once this has run, the disk should reappear in Windows Disk Management and True Image should then be able to recover the image to it.
Check that the disk is actually connected properly, if you removed the drive at all it is possible the data connector is not making full contact.
Does the disk appear in the BIOS/EUFI list?
Colin,
The files do exist. I don't touch any of my backups, I just hoard them.
I set up the RAID drive like it was before, same types, number and size of disks, etc. I then created an new partition and formatted them in Windows. TI did delete the partition on the first recovery attempt but I recreated it before trying to recover again.
I have not actually checked to make sure that a cable has not come lose yet, but they all show up in BIOS. However, I will check on that tonight before I give it a shot using the TI recovery disk and report back.
Thanks!
Ok, so I check and all of my sata cables are plugged in properly. I also tried the recovery with a True Image boot disk. Unfortunately, just like with Seatools for DOS, it did not recognize my keyboard or mouse. I will continue to play around to see if I can get anything to work and will post again if I discover any method that works.