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Backup Job stuck on 20 percent. (Analyzing partition)

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hello,

Acronis Version 11.0.17440

after problems with the Backup I created several backupjobs. One for each partition.

On partiontion 1 & 3 the job work just fine. On partition 2 ist stuck on 20%.

I tried some setting (None VSS / Systemprovider VSS / Automatic VSS / Multivolumesnapshot Disable) but it doesn't change anything.

Hope someone can help me with this.

Greetings Daniel

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Hi Daniel,

welcome to Acronis Forum!

I will be glad to assist you.

Do I understand correctly, that backup doesn't fail, but just gets stuck? Are there any messages in Windows Event Log?

Please create a disk report using this tool and check if there are any disk errors. Open report and take a look at the right-hand column. If it has an "E" letter as in the example, this means that the disk has errors and needs to be checked. Identify the disk with errors as show on the screenshot in green. The disk letter is displayed in the "O" column.

If any errors will be found, please run chkdsk and start the backup anew.

Let me know if you need further assistance.

Thank you.