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Re-activating Acronis 2013.

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My laptop crashed today after quite few months of use. Luckily for me when the laptop was quite new, I purchased a brand new 2nd disk and recovered a full Acronis backup to it - just in case!

The 2nd disk is now installed and in use (pretty much 100%), but whenever I go to use Acronis it does not fully let me 'enter' the software package. There is a message at the bottom of the screen to say the software has been activated, but when plodding around the opening page I sometimes get a message to along the lines of 'This trial version of Acronis has expired'.

I have the original email from when I purchased the software online, and I have very long serial number which I assume I have to put back into the software package somewhere - but there doesn't seem anyway to do that. Any help gratefully appreciated.

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Hello Michael,

thank you for your posting!

Your serial number you can find under your account, simply press "get all serials" button.

Check if the right serial number is currently (help -about) used and then follow this guide.

Let me know if you need any additional assistance.

Thank you.

Many thanks Anna.trifonova. Managed to get the serial number and now have Ti2013 working.