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True Image Home 2012 keep showing "Hardware ID Changed"

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I purchased the True Image Home 2012 about two months ago and everything seems works great. Then about three weeks ago, it showed warning "The hardware id has changed" and required me to re-activate it. I just re-activated it but today it pops up the same warning again. I'm pretty sure nothing has changed on my computer, actually it is a laptop. Anyone knows what's going on about this hardware id change thing?

Thanks.

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Wild guessing on my part. Have you installed any new utility programs just prior to the error appearance or are you running any defrag programs or any registry cleanup programs. My thoughts are to try to find out what has changed?

At this point, I would restart the 2012 install program again and after the install begins, you will get an option window where you can select the repair option. This will re-install the program overtop the current 2012 program.

Hopefully, wht Grover suggests will work.

I had this happen on a pc that hasn't had a hardware change in years -- the activation just failed one day. For some reason, it worked again after I rebooted (reason number 25, why I hate software activation). Your problems sounds more serious as it is persistent. ATI 2012 repeatedly accesses the activation database on line to verify your activation. It does this at reboot when services load, and reprotedly every now and then while the machine is running. Either your machine is block interent access or the activatin database is wonky about your activation. You can contact Tech and they should refund the charge for support since this is an activation issue and you're not the first to experience one.

Thanks for your comments. I just re-installed it and re-activated it. I'll see if the warning pops up again.

... and if their activation server goes down as often as I've seen their forums go down we're in for a tough ride, unfortunately. Sorry, just sayin... I think this is reason #32 why we don't like activation...

I'm getting this "ID has changed" message also. This message shows up every time I reboot the machine even though I have successfully performed the Activation during the previous bootup. I'm not changing anything in the hardware but the Activation request message still keeps popping up. My 30 days will be up in less than a week. This still is happening after I do the Repair operation you suggested that results in a reinstallation of ATI Home 2012. Is there a FIX pr Patch needed here. OS here is XPSP3 with all MS Windows updates current.

Anhang Größe
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This is a kink in TDA (That Darned Activation) software that ATI uses. Usually, you can just activate again and that's that -- at least until you reboot again. Then you'll have to repeat the process. An installation repaoir won't fix this; it appears to be a bug in TDA.

Thanks for the prompt response. I had noticed the earlier messages in this thread were dated about the time I purchased the upgrade to ATIH 2012 and just hoped someone had gotten relief from this nuisance. OK, so long as Acronis knows it's in TDA software then I guess we'll have to live with it until they sort it out.

The best way to fix it, would be to remove it. Just one more thing to go wrong.

"acronis TI home 2012 build 6131, the hardware id has changed, activate now:"
This acronis pop-up message started this week, without any prior hardware or software changes made to my system. I'm running 64 bit Windows 7 home premium operating system with 4 Gigs of RAM memory. I'm backing up to a buffalo NAS drive.
Has anyone found a fix for this yet? Has acronis released a bug patch? Is acronis working on a bug patch? Will my acronis software continue functioning properly, regardless of this pop-up annoyance?

Any simple way to get my activation restored to good standing in ATI Home 2012? Major disaster with C: on my XP box has taken it's toll on TDA and MS thinks my XP Pro is counterfeit. But at least the bulk of my applications were intact on a separate drive. All the while this has been going on it bugs me that TDA was complaining with every system reboot.

Who do you contact about activation issues?

TDA kept complaining until I got XP through performing the Setup/repair and installing the service paks (SP1-SP3). Somewhere along this painful recovery process TDA sensed all was well again on my machine and refrained from declaring that I was attempting a second installation. But I'm planing to give up on XP and upgrade to Windows 7 and I hope TDA won't come back when I do the upgrade.

Gork, thanks for the KB tip! I see that Acronis has given thought to the moving of a license to a different machine. I'll keep this in mind in case TDA becomes a problem again.

I have the same issue..
After quite a few (maybe ten) times of moving the license to "another computer" (it's the same computer all along) - the activation process does even show the dialog box when trying to activate..

Very irritating - I assume no one on the thread found any real solution to this?

The original issue here was about Acronis reporting a bogus hardware change.

Adding any software, utilities included, is not a hardware change, and Acronis software should know the difference.

While, Acronis backs up depending on the file location on a drive instead of determining the state of the file, adding utilities, which is good practice these days should not break an activation.

It would be nice if ACRONIS knew how we used our computer systems and wrote their software to accommodate us.

The computers here are secure, and I have no plans to ask ACRONIS, what I can or cannot install on my computers, what security software is on my computers or if I can defrag my computers.

IF acronis is running on a computer, in the background, there is no reason, why; at the time of backup, ACRONIS doesn't know the state of every file on the computer, and the location of the file on the hard drive is irrelevent. ACRONIS; 6 months after the release of ATIH 2012 still hasn't designed ATIH2012 to work within the confines of the Windows OS developer (Microsoft).

Their product continually breaks a stable Windows operating system and nullifies any warranty that the owner has with Microsoft.

It still seems to be their way or the highway, and ACRONIS, not Microsoft is wrong.

Rick.

Hello everyone,

Thank you very much for your comments and your feedback. We really appreciate it.

If you experience the issue with the message "Hardware ID Changed" please use the solution that Gork kindly suggested.

RickStep, we will modify your signature and we have changed the way a user is notified when he has been banned. Thank you for your feedback.

Please let me know if you have additional questions.

Thank you.

Also see http://forum.acronis.com/forum/30523 for similar issue

Acronis' solution at http://kb.acronis.com/content/22154 does not work for me. I think part of that solution is to deactivate or remove your computer from the list of activated machines in your Acronis account but my account does not list specific machines so I am stopped even before I begin this proposed fix.

This is the reason I am moving to a different backup solution. There are several free programs out there that work darn well, with out all the activation limitations as I have a computer that I do not connect to the internet.