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Installation fails. Never asks me to accept Ts and Cs

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I have just bought ATIH2014-6614. It runs through the installation apparently without error to the message "Component installation complete" but when I press "Start application" nothing happens. When I click on the ATI2014 icon installed on my desktop I'm told "True Image is not installed". --- Comparing my installation steps with the online guidance, I see that I was never asked to accept the Ts and Cs. I was never offered the "Install" option. The system went straight to "Repair installation". It asked for the serial numbers of both the new and previous installed products and gave me ticks in green circles for both. --- I've now go no back up facility. I've paid for the 2014 version but it will not install. Please help me urgently. Thanks in advance.

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I would suggest that you download the "Cleanup utility" and run that--link below.

If the install went directly to the repair option, it would appear there was a prior installation of some version of TrueImage. The link covers the removal of versions 2014, 2013, 2012, 2011.

If you had a version installed prior to those versions, please advise.

Thank you. That worked. ............. JeremyB