ABR 11.5 Advanced Workstation - Management Server Problem after it ran out of disk space
System (VM):
Win 2008 R2 64 Bit, 8GB ram, 2x xeon 3.07
This system is only the management server for our
300 acronis backup clients (im still doing installations and this number will climb to 650)
1st, the system ran out of disk space and so i had de following error:
Log Name: Application
Source: MSSQL$ACRONIS
Date: 27.01.2014 09:01:45
Event ID: 1105
Task Category: Server
Level: Error
Keywords: Classic
User: N/A
Computer: ACRONIS01.lsag.net
Description:
Could not allocate space for object 'dbo.SyncWorkersLog'.'SyncWorkersLog_Date_INDEX' in database 'acronis_cms_cards' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.
I freed about 8GB of extra space and restarted the server. First it seemed to work ok, but after 24h I see it just doesent work like it should.
I tried the troubleshooting script but it hasn't helped me, neither it compressed the database.
Before I freed some additional diskpace, I had no unprocessed events, nor log errors.
The unprocessed events number yesterday evening was a lot higher than this morning (50k), but since then its raising again (90k now).
I also tried to make a acronis system report, but after 1,5h I gave up and aborted it.
I had yesterday also this error (many many times):
Log Name: Application
Source: Acronis Backup and Recovery 11.5 Agent Core
Date: 27.01.2014 21:20:19
Event ID: 65522
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ACRONIS01.lsag.net
Description:
The description for Event ID 65522 from source Acronis Backup and Recovery 11.5 Agent Core cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Zu wenig Speicher.
But on this point i allready had the new additional space for hours.
I also did a search for the databases on my server. Heres a List with sizes and timestamps:
C:\>dir *.db3 /s
Volume in drive C has no label.
Volume Serial Number is C008-1AB7
Directory of C:\ProgramData\Acronis\AMS
28.01.2014 09:41 8.952.324.096 dml_objects.db3
28.01.2014 09:41 4.461.992 dml_objects.db3-wal
27.01.2014 21:37 32.768 dml_objects.db3-shm
3 File(s) 8.956.818.856 bytes
Directory of C:\ProgramData\Acronis\BackupAndRecovery\ASN
12.05.2013 02:00 508.928 events.db3
1 File(s) 508.928 bytes
Directory of C:\ProgramData\Acronis\BackupAndRecovery\ASN\DmlDatabase
14.05.2013 08:32 8.373.248 asn_dml_objects.db3
1 File(s) 8.373.248 bytes
Directory of C:\ProgramData\Acronis\BackupAndRecovery\MMS
14.05.2013 09:00 412.672 events.db3
1 File(s) 412.672 bytes
Directory of C:\ProgramData\Acronis\BackupAndRecovery\MMSData\DML
14.05.2013 09:50 1.296.384 F4CEEE47-042C-4828-95A0-DE44EC267A28.db3
1 File(s) 1.296.384 bytes
Directory of C:\Users\All Users\Acronis\AMS
28.01.2014 09:41 8.952.324.096 dml_objects.db3
28.01.2014 09:41 4.461.992 dml_objects.db3-wal
27.01.2014 21:37 32.768 dml_objects.db3-shm
3 File(s) 8.956.818.856 bytes
Directory of C:\Users\All Users\Acronis\BackupAndRecovery\ASN
12.05.2013 02:00 508.928 events.db3
1 File(s) 508.928 bytes
Directory of C:\Users\All Users\Acronis\BackupAndRecovery\ASN\DmlDatabase
14.05.2013 08:32 8.373.248 asn_dml_objects.db3
1 File(s) 8.373.248 bytes
Directory of C:\Users\All Users\Acronis\BackupAndRecovery\MMS
14.05.2013 09:00 412.672 events.db3
1 File(s) 412.672 bytes
Directory of C:\Users\All Users\Acronis\BackupAndRecovery\MMSData\DML
14.05.2013 09:50 1.296.384 F4CEEE47-042C-4828-95A0-DE44EC267A28.db3
1 File(s) 1.296.384 bytes
Total Files Listed:
14 File(s) 17.934.820.176 bytes
0 Dir(s) 7.138.385.920 bytes free
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Status now:
the process "ManagementServer.exe" is running all the time 100% of the 1st processor.
Some informations in ABR managment tool are just old. Like machines with agents:
The columnt "last connection to client" looks fine, but the columt last successfull backup is old. Refresh doesen't help.
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What can I do to make it work again properly? Can I somehow compact the database, or is the size ok fpr 300 clients?
What is the acronis software doing after a reboot? I noticed that the services start successful, but to start the management tool, i need to wait a much longer time.
How long should a acronis system report take?
!!!When we buyed the software, acronis told us, it can handle 700 clients.
Kind regards, Bojan
