Index Corrupted 0x70025 error on restore

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My SSD crashed, and on trying to restore the backup I am getting the Index Corrupted 0x70025 error.

The backup verifies OK, and I can open it and copy the files through Windows Explorer, but can't do anything else using TIH.

When I try a full disk restore it appears to work OK, but fails with the above error once it appears to have completed to 100% restoration (from the progress bar) and it fails to create a partition on the disk.

When I try a partition restore it thinks about it for a bit, then fails with the error message in the log after a few minutes.

If I try and mount the backup using TIH it fails with a 'can't assign a drive letter' error.

If I try converting the backup to a VHD it fails with the 'index corrupted' error.

I have tried the above using both a Recovery disc and TIH installed in a fresh install of Windows 8 64 bit.

My original disk was Windows 7 64 bit, but I have also tried to mount the backup using a Windows 7 computer running TIH and that also failed.

I am currently copying all the files using Windows explorer, but it is a painfully slow process, so I would be grateful if anyone has any ideas on anything more that I can try in order to get the backup to work.

Thank you!

Fr, 07/04/2014 - 15:17
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Finally managed to restore the drive, using the following method:

1. Do a sector by sector restore using the restore disk. This failed right at the end, I think when it was writing the partition data and maybe some of the root folder data, leaving the disk space still unallocated. (I did this to a standard disk to avoid possible wear and tear on the ssd.)

2. Use a partition recovery tool to find and recover the partition. This is obviously easier if the partition is the first one on the disk, which in my case it was since I didn't have the 100mb system partition. If you do have the 100mb system partition then you will have to do some further work to get a copy of that on the disk first by installing a copy of windows, or copying from another disk that has it.

3. Use Windows startup recovery to repair the startup parameters and check the disk.

4. When the disk started to boot it ran chkdsk and discovered a load of files that it deleted. WATCH AS IT DOES THIS SO YOU CAN SEE WHAT FILES IT DELETES. I was lucky and it only deleted .tmp files and a few others that were similarly not important.

After that the disk booted up and started Windows fine, and I was able to do a backup and restore to the SSD.

I am guessing that the cause of my problem was that the drive was corrupted when the backup was performed. ATI really should run a disc check on the drive before backing up, and give an error message if it finds any issues, since no error plus validation OK really should mean that the image is good and won't fail because of something that could have been easily spotted.

Sa, 07/05/2014 - 16:53
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mvp

Yes, this is indeed a frequent reason for this index corrupted. If the file system is corrupted before backup, you might get this error during restore. Sometimes, it is possible to mount the backup as a disk, then run chkdsk /r on the mounted disk.

Sa, 07/05/2014 - 17:26
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In my case it wouldn't even mount as a drive, but thanks for the tip in case it is needed in the future!

So, 07/06/2014 - 20:42
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