Acronis 2010 build 6053 rescue media, video all out of whack

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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When booting off an old machine to make an image (trying to retain old data from my system), I can't navigate because the video is so badly mangled.

I tried the downloadable ISO in addition to the acronis TI created one. Tried a few different video modes both VESA and VGA, all variously bad UI (VGA would hang on browsing, too).

Anyone have any ideas?

Mi, 01/13/2010 - 16:56
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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There were some other messages reporting that but I didn't pay attention to the details ... try searching back a couple of months.

Mi, 01/13/2010 - 17:50
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello all,

We are really sorry for the delays with the response.

Linh Nguyen, most probably, Acronis Bootable Media detects your video card incorrectly, so that's why GUI is garbled even using ISO image.

However, we've just uploaded new ISO images to user accounts. These new ISOs are based on the latest Linux kernel and should work fine for you. Please download this new bootable media from your account and check if the issue still persists. Also please try to change resolutions of the screen as described at this KB article.

If the issue still not fixed, please collect AcronisLinux Report and AcronisInfo and attach it to your reply. That information needed to investigate the issue thoroughly and to provide you with a solution.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

Fr, 01/29/2010 - 09:02
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