Error Opening TI Home 2010 13.0.0.5055
Received the below Error that told me to copy to clipboard and contact Support:
(0x0)
Tag = 0x0
I didn't find any info when searching the Forum and I didn't see any way to relay that info to Support.
Mike
Try This:
Open Acronis True Image
Go Tools and Utilities
Click One-Click backup in Protection Tools
Make One backup
After One-click backup on the desktop work for me.
or just schedule the backup and wait till it is in the queue and when the time has PASSED for the backup to start just eject your external hard drive and then reconnect. It will show something you haven't seen before!! NOTE: you have to be able to see schedule tasks in TI to pull this off. When your backup is done you will have full control of One Click. Really this one will work!!! You may have to try it a couple of times to get the feel of what is going on. I have spent numerous days trying to fix this with no help from anyone. I thought that I have seen that type of error before then in dawned on me that the structure of the error was similar to a USB stack problem that I was having. Guess how my external hard drive is connected to my computer? If you guess USB then you are right!! That was a clue for tech team and not a slam against you all!!!
Post Scriptum
I have never seen software that has provided as many opportunities to become a "purchased Beta tester" as this one3 has. I have literally replaced every major function of this software at the direction of the TI Techs assigned to monitor this forum. Actually by proxy because I never talked to a tech (just to be fair!!)
I elected to use this software because I was so impressed with it BEFORE I migrated to Windows 7. It works great as a migrated program. Then the 30 days ran out. At that point I opted to use the Windows 7 backup. There wasn't enough flexibility with that because I am a maniac with my computer. MY fault but my use should be met regardless.
So to all of you, to include myself, that have beta tested this with your own time after paying should really ask Acronis one question. Are you really going to charge me for this?
Hello all!
Thank you for sharing your concerns with us and for finding time to report about the issue!
I would like to notify you that currently we are working on this issue in this thread, and I would appreciate if you could take a look at it and provide us with the information requested, if possible. This will speed up the process of investigation and finding the solution for this problem! Also I would appreciate if you could kindly specify whether you have tried a solution offered by jack (thank you!), and whether it solved the issue. This information is really important for us, as it sheds the light to the situation.
Dear Rob,
Thank you for your comment! I have replied to it here, and just would like to mention once again how greatly we appreciate your feedback. I will be waiting for your message or comment, let me know whether you have any additional questions - I will be glad to help!
Thank you in advance for cooperation. Should you have any additional concerns or face difficulties with gathering the investigation info - just post a comment or send me the PM, I will assist you with pleasure.
Thank you!