Direkt zum Inhalt

The file is corrupted, how to interpret?

Thread needs solution

So, my backup fails with this error, but how do I interpret this and know what failed?

Is it my computer that have problem or is my destination drive for my backup files corrupt? How do I know what side has poblems?

The file is corrupted. (0x4000D)
Tag = 0xB767A99724C1C105
Error occurred while reading the file. (0x40001)
Tag = 0xAEF9E10E2871B7CD
(0x17001B)
functionName = "1) itzam_datafile_read_alloc",
code = 5)
Tag = 0xAEF9E10E2871B2EA

0 Users found this helpful

The issue is how True Image is allowed to generate this kind of poor error messages.

I need to know why it failed, was it my source or destination drive that failed or what?

Is your backup job very large in size? From the posted error message you provided it appears that this may be a memory issue. Have you made any changes to the size or location of your pagefile?

In addition to what Enchantech said, I'll add this:

"Corrupted" is, unfortunately, a rather non-specific error message, in spite of its rather specific sounding term. It really just means that ATI can't validate the archive, which can be caused by disk errors or connection errors, rather than any problems with the .tib file itself.

Validation failure is often due to hardware issues. To troubleshoot, see Grover's new backup and restore guides http://forum.acronis.com/forum/29618 and http://kb.acronis.com/content/1517

Run chkdsk /r on each partition of the internal drive, and on the external HD. If there are hidden partitions, assign letters to them so you can chkdsk.
Also run a drive checking utility from the drive manufacturer, as those sometimes catch errors missed by chkdsk.

Don't connect via a hub, a port in a monitor, a USB extension cord, etc. Connect the external drive directly to a USB port on the rear of the computer case.