Unable to resolve too many activations issues.

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Yesterday I added Acronis 2014 014 3 PC Family Pack Upgrade to my grandson’s machine.

I had an issue with my desktop machine and had to bring it to a shop. They were able to get back Windows 8.1, but I had to reinstall all software. The problem was a result of using a bad image to restore the computer. The problem may have been my fault because I deselected a partition on the image prior to attempting the recovery.

I downloaded the software and I entered the code that was previously on this machine:

When I attempt to click on the link to resolve too many activations I get the option that states I have changed hardware or reinstalled windows. When I choose that a blank pop up window appears.

How can I resolve this problem?

Since I have free 30 day support on for buying the Familly pack upgrade how do I get to talk to a live support person?

Ron

Mo, 08/11/2014 - 17:46
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This was resolved by using the activation code provided by upgrading to the family pack.
I would have thought the original activation code on this machine should have worked.

Di, 08/12/2014 - 04:55
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