Cannot Get True Image 10 Home Bootable CD to work
I was checking out whether I could access my backed up data created using TI10 by using a bootable CD to restore information from my backup source including my main system Windows XP SP3, if for any reason it became unworkable. I discovered that I could not make the bootable CD work.
The system information is backed up to a extenal USB Seagate Hard Drive 500GB. The main drive is a WDC 300GB IDE drive.
When I booted from the CD, however the system would not load fully. Instead after a long while the following message appeared:
iswr: scsi/host0/bus0/target0/lun0/disc:disk with major 8 minor 0 does not have valid intel software raid signature
iswr:scsi/host4/bus0/target0/lun0/disc: can't get device size with ATA_IOC_GET_HPA_LIMIT_IOCH
Any suggestions as to how I can make the bootable CD work. The CD was created using the latest build for TI10.
Thank you for your comments. I had tried the action as stated and seemed to have no effect. Your comment about usb1 speeds suggested that I might need to wait a long time.
I have tried again and let the system run for a lot longer. It did boot off the CD successfully. I was able eventually to see my main drive, but not my external drive. From what you said and other comments elsewhere I think I do not have the drivers on for the USB external drive.
As an experiment I changed the external to an old external usb drive containing only a 17 Gb Hard drive. (it also contained some old TI 10 back up files) and repeated the process. This time the external drive was found together with the backup files. However when I tried to validate the files, while the process started ok, it then had problems reading sectors and ended up being unable to validate the backup files.
However when I rebooted back into windows and validated the files on the old external drive through the normal Acronis TI interface, the files checked out as Ok.
To me this is curious. Why? I am not technically minded, but I gather from looking at the forum that when booting from a CD, Acronis is using a Linux OS to operate from the CD. I have insufficient knowledge as to practical implications of this. Is the difference results due to the different operating systems lhandle the file systems? Is there another reason for which there is a "simple" work around?
The Linux drivers are built into the kernel. They can also be more "generic" in nature than their Windows counterparts. In some cases, the drivers don't detect a controller properly, don't support it properly if it is detected, or don't provide good speed. In other cases, the drivers are just as good and fast as Windows drivers.
The fact that an older/smaller drive was seen is probably a sign of marginal support (it just barely works). This support isn't enough to allow reliable operations, though.
The simplest solution is to get an updated ISO from Acronis (if they have one) and try it. The next, is to try the trial version of TI 2010. Though not "officially" supported by Acronis, it should be able to read TI 10 images. Try validating the images first, for example.
Other solutions include building a BartPE or WinPE-based CD that includes TI and any necessary drivers.
I would try to make another ISO image.
Also sometimes press "ESC" key when you get the error message.
Hello RPST,
I understand the question and will do everything possible from my side to solve the issue.
The source of the issue is lack of drivers, MudCrab is right. I have sent you a special ISO image of Acronis True Image 10.0 Home bootable disc via PM. Please check it and create Acronis rescue media using third-party burning software. This ISO image is based on ISOLinux loader which has better hardware support and will certainly resolve the issue you experience.
Alternatively I may also recommend you to download free trial version of Acronis True Image Home 2010, install it and create Acronis bootable disc using it. You will be able to restore images created with Acronis True Image 10.0 Home using bootable disc created with trial version of Acronis True Image Home 2010.
Let me know if you need further assistance.
Thank you.
Dimitry
Thank you (and others) for your help. However excuse my ignorance, but what is PM in "I have sent you a special ISO image of Acronis True Image 10.0 Home bootable disc via PM." please.
Thanks
Dimity
No need to reply, I have just found out what PM (Private Message) stands for, having just read my emails
Thanks