Acronis True Image 2014 & 2015 NAS Compatibility with WDC NAS MyCloud
If anyone is trying to confirm if ATI 2014 / 2015 or even ABR 11.5 is compatible with the Western Digital MyCloud NAS units (1TB, 2TB and 4TB) the answer is - no.
After extensive testing over the past several months both with my own NAS units and several of my clients, you can backup but not recover the image from the NAS. You will get an image is corrupt error message.
Others have noted and Acronis techs will suggest a procedure to use is to backup to the NAS and then when needed to recover an image, copy the image from the NAS to a local drive or to another USB drive. That does work but certainly is not a good backup and recovery strategy.
I have confirmed that ATI 2014 will backup and recover from a WDC My Cloud USB 3TB drive during my troubleshooting.
Also note that as for ATI 2015 I used the BETA version for testing that they sent me last week which resulted in the same errors as when using ATI 2014. Acronis just released ATI 2015 this week (18 Sep 2014) but still no listing of compatible NAS units although they state it should work with "...any NAS...".
If anyone has ATI 2014 / 2015 working with this particular NAS both backup and recovering an image, I'd be interested in hearing about your magic trick.....


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